Senior Assistant Manager

16 hours ago

Subang Jaya Selangor, Malaysia Skynet Worldwide (M) Sdn Bhd Full time $60,000 - $120,000 per year

Responsibilities

  1. Lead and manage the daily operations of the Billing Department, covering invoicing, and billing accuracy.
  2. Ensure all invoices are issued to customers accurately and within the agreed timeline/SLA.
  3. Review and verify shipment data (consignment notes, POD, shipment records) prior to billing.
  4. Monitor and resolve billing discrepancies, disputed charges, or missing data by coordinating with Operations and Sales teams.
  5. Prepare weekly and monthly billing performance reports, aging reports, and billing accuracy summaries for management.
  6. Develop, enhance, and enforce billing-related SOPs to improve efficiency, accuracy, and compliance.
  7. Conduct internal billing audits to ensure adherence to financial policies and audit standards.
  8. Lead, guide, and evaluate the performance of the billing team to achieve departmental KPIs.
  9. Support system improvement initiatives including digitalization/automation of billing processes.
  10. Act as the key liaison between Billing, Finance, Operations, and Sales to ensure smooth workflow and reduce billing errors.

Requirements

  1. Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
  2. Minimum 5 years of working experience in billing, finance, or accounts receivable, with at least 2 years in a supervisory or team lead role.
  3. Preferably with experience in the courier, logistics, supply chain, or e-commerce industry.
  4. Strong analytical skills and proficiency in Microsoft Excel / Google Sheets.
  5. Strong communication and interpersonal skills to manage internal and external stakeholders.
  6. Able to make decisions, solve problems, and work efficiently in a fast-paced environment.
  7. Detail-oriented, disciplined, and maintains a high level of integrity in handling financial data.

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