Customer Service cum admin

11 hours ago


Kuching, Sarawak, Malaysia GENESIS MILLENIUM FALCON SDN BHD Full time 24,000 - 40,000 per year

Carlcare Service Center - Infinix , Tecno & Itel brand and Xiaomi

Multi-Brand Service Center (Infinix & Tecno & Itel) (Xiaomi Home Appliance -TV)

Store Customer Service cum admin (Minimum -3 year experience in Service Center

Work Location: Lot 10807,Queen Court, Section 64 Ground Floor ,Jalan Wan Alwi ,93350 Kuching Sarawak

Working Hour – 9am to 6pm (Monday to Friday) , (9am to 2pm) Saturday

Off Day – Sunday & Public Holiday

Job Responsibilities

  • Responsible for handling front office reception and administration duties
  • Greet customers and answer all customers' enquiries, what-apps and email
  • Generating and compiling of quotation and invoice to customer
  • Handling email for complaint case , daily task and follow-up liase with customer or our dealer
  • Perform cashiering duties such as payment collections.
  • Handle inventory task for manage control of spare-part and packing return & receive

Requirements

  • Basic knowledge of Microsoft Word and Excel
  • Working Attendance for priority
  • Good interpersonal and communication skills
  • Passion for customer service
  • Self-Discipline
  • Preferably with experience in Customer Service + Inventory industry.

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Administrative: 2 years (Required)
  • Customer service: 2 years (Required)

Work Location: In person



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