Travel Administrator

Your role at Exness:

The Travel Administrator plays a key role in delivering seamless travel experiences for employees and guests, ensuring adherence to travel policies, cost efficiency, and exceptional support throughout the booking journey. This role provides high-quality travel coordination, supports visa processing, ensures compliance, and helps maintain strong relationships with corporate vendors and platforms such as Travelperk.

You will:

Employee Travel Support

• Provide assistance to employees with the corporate booking tool (Travelperk) and handle inquiries via Slack and other internal channels.
• Research and propose travel itineraries and accommodation options based on employee needs and company policy.
• Coordinate with Travelperk's VIP Service channel for complex or custom travel requests (e.g., avoiding transit visas or multi-city travel).
• Create profiles in Travelperk for external guests and manage their booking needs.
• Provide basic visa support by preparing and checking required documents for visa applications.

Travel Policy & Cost Control

• Review and audit travel bookings to ensure compliance with the corporate Travel Policy.
• Investigate cancellations or changes to bookings and take necessary actions to reduce unnecessary costs.
• Escalate issues to Travelperk to ensure proper resolution, including securing refunds or compensation where applicable.
• Process travel-related invoices from corporate vendors and ensure accurate and timely payments.
• Verify and process employee travel requests, per diems, and reimbursements through JIRA or other internal tools.

Vendor & System Management

• Liaise with corporate hotel partners to ensure rates are up to date and integrated into the booking system.
• Coordinate updates and renewals of negotiated corporate hotel rates within Travelperk.
• Contribute to initiatives that enhance the company's travel service offerings and employee experience.

What makes you a great fit:

• Bachelor's Degree in Business Administration, Hospitality, or a related field.
• At least 2 years of experience in travel coordination, office administration, or similar roles.
• Familiarity with corporate travel platforms, ideally Travelperk, and experience managing vendor relationships.
• Has solid visa processing knowledge for most countries particularly Europe, Africa, Middle East and Asia.
• Excellent English communication skills and a customer-centric mindset.
• Highly organized, detail-oriented, and able to manage multiple tasks under tight deadlines.
• Strong working knowledge of Google Workspace or Microsoft Office tools.

Professional Conduct and Attitude
We value professionalism, empathy, and integrity. As a Travel Administrator, you are expected to deliver solutions with care and accuracy while engaging respectfully with employees and vendors. We promote a culture of trust, collaboration, and operational excellence—where each interaction reflects our commitment to a seamless employee experience.

What we offer along the way:

• Competitive and attractive compensation
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Generous time off, including 21 days of annual leave and paid sick leave
• Allowance for sports club memberships or other physical exercise activities
• Holiday flight tickets and accommodation coverage (within the yearly limit)
• Meal and transportation allowance
• Education allowance for your children's school and kindergarten fees
• Outstanding team-building experiences and corporate parties

Your journey after applying:

• Interview with the Talent Acquisition Team (up to 45 minutes)
• English Assessment (up to 1 hour)
• Interview with your future manager (1 hour)
• Interview with your future team (1 hour)

Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.

At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.