Tenants Customer Relation
3 days ago
Qualification and experience
Minimum SPM holder and passed in subject Bahasa Malaysia and English
Good in English and additional languages are advantages
Minimum 1 year work experience in customer service
Can work in shift rotation (till 10pm)
Good communication in inter-personal skill and customer skill
Computer skill in WORDS and EXCEL
Age between 20 till 35 years old
Tenant Customer Relation (Customer Service Representative) job description:
Serves customers by providing service information and resolving service problems
Attracts customers by answering service questions and suggesting information about other products and services provided in the mall
Resolves service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Deal directly with customers either by telephone or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle service inquiries
Communicate and coordinate with internal departments
Remark
Only shortlisted candidate will be contacted for interview session
Application with full resume information enclose
No health problem and never subjected to legal action or court action
Interview session will do during weekday (Monday to Friday) 10am till 3pm
Work Remotely
- No
Job Types: Full-time, Permanent
Pay: Up to RM1,700.00 per month
Benefits:
- Health insurance
- Maternity leave
Work Location: On the road
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