Customer Service Executives – Social Media Assistant

17 hours ago

Shah Alam, Selangor, Malaysia Etancy Consultant (M) Sdn Bhd Full time 24,000 - 28,800 per year

Job description: *SOCIAL MEDIA*

As a Customer Service - Social Media Assistant, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The salary range of RM2,300 - RM2,400 is inclusive of basic salary and Other benefits.

If this sounds like something you may be a good fit for, Read ON

You will play an important role in :

Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity, and effective management of resources.

⦁ Minimum Diploma in any discipline.

⦁ Diploma holders with no experience are encouraged to apply.

⦁ Diploma holders with 1 - 2 years of Call Centre experience preferred.

⦁ Customer-centric / Strong customer service mindset

⦁ Good team player with commitment and initiative with the willingness to step into a leadership role.

⦁ Independent and resourceful, and able to work under pressure.

⦁ Desire to help others with patience and empathy.

⦁ Meticulous, well organized, and with the ability to analyze and solve problems.

⦁ Able to multi-task and effectively manage time.

⦁ Required skill (s): Communication skill, Customer Service, Microsoft Office.

⦁ Good communication skills with written and verbal proficiency in English and Bahasa Malaysia.

How this career will benefit you:

Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.

Training & Development: TechnoMech provides internal & external training to employees who would like to improve their communication & business writing skills.

Additional benefits - Performance incentives

Are you ready to make that career shift? Trust us, this role has been always on-demand and you will grow a great portfolio with us. This opportunity does not come often.

Click that 'Apply Now,' button and we will talk to you soon.

Expected Start Date: Immediate

Nationality : Only Malaysian

Salary: RM2,300 - RM2,400 per month

Job Types: Full-time, Contract

Job Types: Full-time, Contract, Fresh graduate

Contract length: 12 months

Benefits:

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Job Type: Contract

Contract length: 12 months

Pay: RM2, RM2,400.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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