Retail Operations Executive

13 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full time 60,000 - 120,000 per year

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a highly motivated Retail Operations Executive who will be responsible for planning, executing, and overseeing retail and event operations in Australia, with frequent travel to Australia is expected.

Event Management:

  • Identify and secure event locations in Australia, negotiating rental rates to optimize costs.
  • Develop detailed floor plans to ensure efficient space utilization.
  • Coordinate with external vendors and stakeholders for atrium space and event setup.
  • Collaborate with partners, contractors, and internal departments to ensure seamless event execution.
  • Maintain adequate stock of brochures and promotional materials to support retail and event activities.
  • Capture high-quality images for social media marketing and promotional purposes.
  • Conduct comprehensive product training sessions and assess the competency of new team members, including part-time and full-time staff.
  • Ensure training materials and presentation slides are regularly updated.

Manpower Planning:

  • Manage staffing requirements for both retail and pop-up events to ensure adequate coverage.
  • Assist in scheduling casual staff and making necessary adjustments based on operational needs.
  • Secure replacements for last-minute staff cancellations to minimize disruptions.
  • Adjust manpower allocation based on sales trends and event locations to maximize efficiency.

Sales & Inventory Management:

  • Monitor sales performance to ensure pop-up stores achieve break-even or meet sales targets.
  • Coordinate the replenishment of retail inventory from headquarters as needed.
  • Compile and submit commission reports for casual staff, if applicable.

Requirements

  • Bachelor's degree in Business, Marketing, Event Management, or a related field preferred.
  • Proven experience in event planning, retail management, or a similar role, preferably with international exposure.
  • Strong negotiation and vendor management skills.
  • Excellent organizational and multitasking abilities.
  • Strong leadership and team management skills.
  • Ability to analyze sales trends and optimize manpower allocation accordingly.
  • Willingness and ability to travel frequently to Australia.
  • Proficiency in Microsoft Office and event planning software.
  • Excellent communication and interpersonal skills.

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