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Operations Executive
2 weeks ago
About the Role
We're looking for a hands-on and detail-oriented Operations Executive to support our Retail Operations Manager in the daily running of Floristika's retail and back-end operations. You'll help keep things flowing smoothly — from managing stock and handling products to ensuring the retail floor always looks its best. If you enjoy working in a fast-paced environment and have a passion for flowers, plants, and efficient operations, we'd love to have you on our team
Key Responsibilities
Retail & Inventory Operations
- Receive, inspect, and verify incoming goods (fresh flowers, plants, and supplies) for quality and quantity.
- Perform hydration, trimming, and conditioning of flowers upon arrival.
- Label and stock items accurately using FIFO (First-In-First-Out) practices.
- Maintain cleanliness and organization in cold rooms, prep areas, and storage spaces.
- Set up and restock the retail space with attractive, price-tagged displays.
- Prepare and pack flowers and foliage for export shipments, ensuring quality and proper documentation.
- Conduct regular stock counts and assist with inventory reporting.
- Support walk-in sales fulfilment and ad-hoc packing requests.
- Coordinate with gardeners, customer service, and purchasing on plant rental maintenance and availability.
- Assist with ad-hoc operational tasks as assigned by management.
Requirements
- Diploma or Degree in Business, Operations Management, or a related field.
- At least 2–3 years of experience in operations, logistics, or retail.
- Strong organizational and time management skills, with the ability to multitask and work under pressure.
- Detail-oriented, proactive, and able to work independently or as part of a team.
- Computer literate and comfortable using retail systems, reporting tools, and Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience with Shopify or other e-commerce platforms is an added advantage.
- Good command of English, Bahasa Malaysia, and Mandarin (spoken and written).
- Willing to work on rotational shifts, weekends, and public holidays.
- Passionate about flowers, plants, and delivering a great customer experience.
