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Sales Consultant Personal Financing

2 weeks ago

Kuching, Sarawak, Malaysia RHB Banking Group Full time 40,000 - 60,000 per year

Primary Objective:


• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs


• Deliver superior customer experience

Key Responsibilities:

Sales


• Solicit and promote sales of PF products


• Achieve individual sales targets and contribute towards to achievement of Group targets


• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads


• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers


• Cross selling of other retail banking products such as ASB, PF, Credit Cards, Deposits etc.

Customer Service


• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance


• Ensure compliance to the policies and procedures set by the Bank


• Protect the image and brand of the Bank

Operations


• Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

  • Bachelor Degree - Any related field(s).
  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service oriental
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills