Operational Specialist

2 days ago

Greater Kuala Lumpur, Malaysia Adecco Full time 66,000 - 72,000 per year

Operations Specialist (GTM Operations, Reporting & Enablement)

Hybrid mode

Basic salary : RM5500 - RM6000 Per month

About the Role

We're looking for a highly organized and data-driven
Operations Specialist
to support our
Go-To-Market (GTM) operations, reporting, and enablement
functions.

In this role, you'll be the backbone of our GTM team - ensuring sales, marketing, and partnership activities run efficiently, guided by accurate data, standardized processes, and actionable insights.

You'll collaborate cross-functionally to optimize workflows, improve reporting accuracy, and enable teams with the tools and training they need to execute effectively.

Key Responsibilities

  • Streamline GTM workflows, systems, and data to improve operational efficiency.
  • Manage and analyze data related to territories, accounts, targets, and performance.
  • Build and maintain dashboards and reports to monitor KPIs and business metrics.
  • Partner with sales, marketing, and business units to align GTM activities and processes.
  • Identify operational bottlenecks and recommend process improvements or new tools.
  • Support training and enablement initiatives to ensure smooth adoption of GTM processes.
  • Maintain strong data governance and ensure reporting accuracy across platforms.

Qualifications

  • Bachelor's degree in Business Administration, Operations, Data Analytics, or a related discipline.
  • 2–5 years of experience in Sales Operations, Revenue Operations, or GTM roles within a
    technology or enterprise software
    environment (SAP experience is a plus).
  • Strong proficiency in
    data analysis and visualization tools
    (e.g., SAP Analytics Cloud, Power BI, Tableau, or Excel).
  • Familiarity with
    CRM or ERP systems
    (preferably SAP or Salesforce).
  • Excellent attention to detail, organizational skills, and communication abilities.
  • Demonstrated ability to manage multiple projects, work cross-functionally, and drive process efficiency.

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