front office assistant

3 days ago


Kuala Terengganu, Terengganu, Malaysia Ming Star Hotel & Travel Sdn Bhd Full time 300,000 - 600,000 per year

· Memastikan perjalanan kerja bahagian operasi "Front Office" berjalan dengan lancar.

· Memasukkan data ke dalam invois/bil/resit dan memastikan ianya dikeluarkan dengan  betul dan tepat.

·   Memastikan semua dokumen teratur dan kemas.

· Melayani pelanggan dengan mesra sebaik sahaja mereka tiba di syarikat.

· Melayani pertanyaan dan kehendak serta aduan pelanggan sekiranya perlu.

· Menjawab telefon dengan cepat dengan cara yang baik, mesra dan betul.

· Mengurus kedua-dua sistem iaitu digital dan hardcopy dengan kemas.

· Boleh berurusan untuk tempahan bilik melalui panggilan telefon, email, fax atau secara terus.

· Boleh mengendalikan setiap pertanyaan email dan memastikan sistem sentiasa berfungsi dengan baik.

· Menjalankan tugas dengan amanah, jujur dan berdisiplin serta tidak mementingkan diri sendiri.



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