Field Service Engineer

7 hours ago

Petaling Jaya, Selangor, Malaysia Danfoss Full time 60,000 - 120,000 per year

*The Impact You'll Make*
Danfoss is looking for a Field Service Engineer who will be responsible for delivering marine services covering the entire drives portfolio. This role will focus primarily on but not be limited to testing, commissioning, troubleshooting and repairing Danfoss Drives in diverse marine systems and applications of our customers to optimize drives operation and support the elimination of failures or malfunctions. The role accelerates development of service capabilities in the Asia-Pacific region (APR) for Danfoss and Danfoss' service channels which helps us to differentiate from our competition.

To succeed in this position, you need to be customer, service and solution minded. Apart from having the right technical knowledge, it will be important to be confident, organized and detail-oriented to handle demanding customers and situations.

*What You'll Be Doing*

  • Plan and prioritize service requests for project services (testing, commissioning, sea trial) and ad-hoc services (technical support, troubleshooting, repair)
  • Ensure the successful outcome of service together with all internal and external stakeholders
  • Responsiveness towards customers, ready to provide 24/7 remote technical support
  • Establish and maintain a good business relationship with customers to encourage repeat referral business
  • Development of technical know-how, new technology trends, new products and product feature
  • Be a Team Player and work towards achieving country objectives and goal

*What We're Looking For*

  • Bachelor's degree / polytechnic graduate in electrical / mechatronics / automation engineering
  • Minimum 3 years of relevant working experience
  • Strong understanding of marine equipment, systems, and terminology. High technical knowledge of drive products and applications
  • Strong troubleshooting skills and the ability to work both independently and part of a team
  • Ability and willingness to travel across APR region for long term assignments (at least 2 weeks at a single time)
  • High level of energy and ability to build relationships and trust across countries/cultures
  • Strong verbal and written communication skills in English
  • Experience in working for matrix management, cross-functional collaboration

*What You'll Get from Us*

  • We promote from within and support your learning with mentoring, training, and access to global opportunities.
  • You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
  • We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
  • You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about—we think they're pretty great.

*Ready to Make a Difference?*
If this role excites you, we'd love to hear from you Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

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