Senior Customer Support

The Assistant Manager, Logistics, Warehouse, Customs & Compliance is responsible for overseeing all inbound and outbound logistics operations managed by the appointed 3PL vendor, while ensuring full compliance with relevant customs regulations, company policies, and global trade requirements. This role serves as the primary point of accountability for...

**Responsibilities**: - Provide good customer services and maintain good rapport with customers. - Attend to their inquiries and resolve any issues. - Deliver fast response and consistent service. - Initiative driven in completing tasks on time. **Requirements**: - Excellent communication skills, as well as proper grammar in English. - Customer Service or...

**Profiles that do not meet the requirements will not be considered.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. **Requirements**: - Graduate / SPM with minimum of 1 year...

_Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today._ - Our contact centres provide a good entry point into the financial services industry and offer tailored development programmes to support career advancement._ - On a day-to-day basis you will be speaking to upwards of 80 customers a...

Job Description:Respond promptly and accurately to customer inquiries via email, live chat, phone, and social media.Help customers troubleshoot and resolve technical issues.Coordinate with other teams to ensure timely product delivery and installation.Identify recurring issues and suggest improvements to management.Requirements:Diploma or Degree holder.1-3...

Help customers troubleshoot and resolve technical issues. - Coordinate with other teams to ensure timely product delivery and installation. - Identify recurring issues and suggest improvements to management. **Requirements**: - Diploma or Degree holder. - 1-3 years of relevant customer service experience, ideally in e-commerce. - Strong communication...

We are a leading logistics company that provides shipping and money transfer solutions from China to Malaysia. We are seeking a Sales Intern to join our team and assist with sales and business development initiatives. **Responsibilities**: - Assist in developing and executing sales strategies to achieve company targets - Conduct market research to identify...

We are a leading logistics company that provides shipping and money transfer solutions from China to Malaysia. We are seeking a Sales Intern to join our team and assist with sales and business development initiatives. **Responsibilities**: - Assist in developing and executing sales strategies to achieve company targets - Conduct market research to identify...

**Responsibilities**: **KYC Compliance**: - Perform Know Your Customer (KYC) checks on clients based on set SOP. - Remind clients to complete electronic KYC (eKYC) procedures in a timely manner. - Maintain up-to-date records of KYC documentation and ensure compliance with regulatory requirements. - Perform due diligence and background check on...

_If you’re looking for a career where you can make a real impression, join us and discover how valued you’ll be. _ **_Job descriptions _**: - Takes pride in delivering what is promised in line with the customer and service expectations taking ownership and helping to drive first contact resolution. - Achieve first call resolution in all client...