Customer Project Manager

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.To strengthen our team, we are looking for a Customer Project Manager (f/m/d) for our UPS production site.In this role you will manage exciting projects in an international industrial environment, lead the respective project teams, monitor, and control financial progress and budget and finally be the main point of contact towards our customers.You will accompany the projects from order to commissioning, support in technical questions and actively contribute to develop our Solution Center Project Management Team at Gutor.">5 years relevant experience Technical Project Management requires specific technical knowledge to plan, organize, and control resources, procedures, and timing for a technical process or project including:Developing detailed work plans, schedules, project estimates, resource plans, and status reports, conducting risk analysis and monitoring the progress of plans against project milestones and budgetsProviding technical and analytical guidance to the project teamEnsuring adherence to quality standards and review of project deliverablesAnalyzing and documenting requirements by liaising with a range of users in the organizationOn some projects, where applicable, manages the integration of vendor tasks and tracks and reviews vendor deliverables"Gutoris theleading international manufacturer of uninterruptible power supply systemsfor industrial application. Leveraging more than75 years of experiencebeing a global leader in true industrial, long lifeUPSfor harsh environments. We ensure a peace of mind to our customers by delivering premium quality end to end secure power solutions custom-tailored to meet each customer-specific needs. We secure our customers' business continuity and enhance their operations through reliable, optimized and digitized solutions, with best in class services organization. Headquarters based in Switzerland, with three factories in Switzerland, Malaysia, and China.Industry:Manufacturing Industrial UPSWe are looking for aCustomer Project ManagerinMalaysiato make an impactLocation:Selangor, Malaysia.Our Offer - What's in it for me?Global family leave.Flexi work environment.Personal development opportunities.Interactive employee engagement activities.Be part of a growing company with an excellent industry reputation, a recognizedleader in a market where energy services are in demand.Positive corporate culture and strong team work.Your responsibilities:TheCustomer Project Manager is the primary customer contactperson in managing customer projectsto ensure projects are delivered within timeline, scope and cost.The Customer Project Manager is also responsible in managing customer communication and act as customer focal point throughout project execution immediately from project transfer stage from Sales department through to the closure of the project.Essential Duties And ResponsibilitiesCustomer Management:Point of contact for Project and Technical Communication with the customer during FATResponsible for customer inspections (PIM/FAT/Packing Inspection)Ensures that Customer requests and questions are answered or transferred to theproject team if they cannot be addressed immediatelyTravel for Kick of Meetings (KOM) / progress meetings depending on projects when necessaryFAT Execution:Makes sure upfront that the systems are ready for FATPerforms FAT with Client on behalf of Outstation PMsEnsures that Outstation PMs initiate planning of the FAT on timeIdentifies and minimizes non-conformance costs (Punch Items and Re-FAT)Ensures a proper Closing of Punch ItemsSystem Release if all pending Items have been closed 3rd party supplier (sub supplier) Management/InspectionsAttends FATs of 3rd party supplies at the supplier Site on behalf of the Outstation teamAttends Meetings and audits of 3rd party supplier if required Communication and Coordination:Ensures targeted and full communication within the project team and with stakeholders on an international basisEstablishes key relationships within the factoryListens to others and communicates in an effective mannerProject Execution (Planning, Steering & Controlling):Ensures that Sales initiates the hand over to execution. Participation at Customer KickOff Meeting and initiates internal project Kick Off Meeting.Handles the planning elements and milestones according Customer Project Processin coordination with the Project Planning, Operation, Engineering & Customer Serviceteams (when necessary)Identifies and minimizes non-conformance costsLeads and organizes status meetings for a regular project status review with theproject team if required. Close cooperation with the assigned Application Design Engineer.Monitors document submission status in cooperation with documentation teams.Ongoing monitoring of project status, early identification of discrepancies and initiating targeted measures/actionPerforms project close review (commercial, lessons learnt, best practice)Ensures a proper handover of the project to the Customer Service departmentFinance Management:Leads the project within the defined budget InternalHas cost and margin responsibility for the project as defined at project startInitiates invoicing according to project progress and follows up payment statusReviews initial project calculation, highlight and clarify discrepanciesParticipate at monthly project control reviewsOptimizes project profitabilityReview final project performanceRisk-, Opportunity- and Claim Management:Throughout project life cycle, identifies, assesses and monitor all risk factors and opportunitiesAssesses the contract in terms of claim-relevant significanceWork closely with Legal department for legal adviseDevises suitable strategies for risk mitigation (elimination, reduction)Informs customer, management and project team about scope deviationsIdentifies and mitigates external claims (defines costs and argumentation, prepares claim and negotiates change order) in close collaboration with purchasing and Sales/TenderingIdentifies Opportunities for additional business (define costing, prepares offers and negotiate change order) in close collaboration with purchasing and Sales/Tendering) 3rd party supplier (sub supplier) ManagementInvolves purchasing at an early stage of the projectInvolves qualified subcontractors/partners in a timely mannerLeads commercial clarifications with support of purchasing and procurementRigorously monitors the performance of the subcontractors/partners, conducts timelyescalation (in the event of qualitative shortfalls and problems in cooperation) and,where there are any discrepancies , initiates timely suitable actionYour Background:Knowledge And Skills – RequiredMust posses Degree in Electrical Engineering5 – 7 years in the electrical industry5 – 7 years of project management experience, in systems / equipment businessStrong communication skills (situational adapted, sensitivity, politeness)Project Management skills (Tools, Methods concerning duties and responsibilities,knowledge of economics in project business)Fluent in English (written and oral)Ability to handle several projects in parallelExperience in the O&G IndustryPERSONAL ATTRIBUTESLeadership Capabilities, e.g. team development, team motivation, coaching,mentoringResults/Solution OrientationMotivation and InspirationCustomer FocusDecision MakingOrganizational and Quality orientationAbility to work in an international and multicultural environmentInitiative to acquire knowledge and skill to continuously improve job performanceGutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.