Current jobs related to Technical Support Engineer - Johor Bahru, Johor - Softronix Sdn Bhd
-
Technical Support Engineer
22 hours ago
Johor Bahru, Johor, Malaysia SOFtronix Full time 60,000 - 80,000 per yearResponsibilities:Address customers' requirements and provide solutions.Guide customers through installing software and system applications.Conduct remote troubleshooting.Research for solutions to resolve an issue.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with customers to ensure...
-
Technical support
22 hours ago
Johor Bahru, Johor, Malaysia Electrose Full time 30,000 - 60,000 per yearFulltime staff / Internship (Salary 1 to1.5k)Fresh Degree/Diploma/Cert in Any engineering/IT disciplinesFor Data Center Industries At Johor areaIT / EngineeringTechnical solution, Troubleshooting, Supervision & Maintenance- for software & Hardware duty.Please email to
-
Johor Bahru, Johor, Malaysia Sunway Construction Sdn Bhd Full time 60,000 - 120,000 per yearEnsure the coordination among consultants, project teams and specialists / subcontractors are done effectively to ensure smooth progress of the technical design activities during proposal, tendering and construction stage are met.Assist in providing technical support and managing the coordination of design, construction drawings and models in ensuring...
-
Inspur Technical Support Engineer
23 hours ago
Johor Bahru, Johor, Malaysia TITANICOM TECH LIMITED Full timeJob Responsibilities:1. Issue Handling & Customer AssuranceAnalyze and filter technical issues escalated by frontline MA engineers, providing quick responses with solutions such as troubleshooting approaches, repair SOPs, and resolution guidance.Support frontline engineers by answering onsite questions and assisting in obtaining official firmware, manuals,...
-
M&E Technical Engineer
3 days ago
Johor Bahru, Johor, Malaysia CHINA CONSTRUCTION YANGTZE RIVER (M) SDN. BHD. Full time 60,000 - 80,000 per yearAbout the roleWhat you'll be doingLiaise with internal teams and external stakeholders to coordinate technical activities and ensure timely project completionReview and interpret technical drawings, specifications, and other project documentationMonitor and report on project progress, identifying and resolving any technical issues that ariseProvide technical...
-
Helpdesk Support Engineer
23 hours ago
Johor Bahru, Johor, Malaysia ITWIN Technology Sdn Bhd Full timeA Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support toclients regarding hardware, system and network infrastrature and various IT-related issue. The primaryobjective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, andmaintaining user satisfaction.Education and Experience...
-
Technical Sales Engineer
3 days ago
Johor Bahru, Johor, Malaysia HPMT Malaysia - Herroz Sdn. Bhd. Full time 60,000 - 80,000 per yearHerroz Sdn. Bhd.established since 1978, is the local distribution arm of HPMT Industries Sdn. Bhd. It serves, various customers in the mould&die, aerospace, automotive, semicon, energy, and medical industries with its solutions. Since its inception, Herroz has consistently maintained a competitive edge, as it works with the customers to optimize the cutting...
-
IT Support Engineer
3 days ago
Johor Bahru, Johor, Malaysia SRKK Group Full time 3,000 - 4,000 per yearHello, we are SRKK.What we do?We are all about helping businesses unlock their full potential with cost-effective and timely digital transformation solutions. Our expertise covers everything from modern workplace setups to boosting IT security, and we specialize in seven key areas:Hardware/Device-as-a-Service ConsultancyModern Workplace SolutionsData...
-
Data Center Facility Technical Engineer
3 days ago
Johor Bahru, Johor, Malaysia Huawei Technologies (Malaysia) Sdn. Bhd Full time 120,000 - 240,000 per yearJob Description: Data Center facility maintenance, and issue handling, Perform as Senior Technical Engineer on overall Data Center Facility maintenance, including but not limited to customer communication and issue handling, routine maintenance operations execution (Software Update, Health Check, Rectification & Precaution, License Management, EOS Management...
-
L1 Support Engineer
3 days ago
Johor Bahru, Johor, Malaysia NEX CORPORATEIT SDN BHD Full time 40,000 - 80,000 per yearJob Description● Provide onsite Systems and Network support to clients on daily operations.● Onboarding and offboarding process in desktop workflow.● Handle Level 1 analysis, troubleshooting and resolution on the problems related to servers, networking equipment's and user systems.● Resolve case tickets raised by customers, maintaining detailed...
Technical Support Engineer
2 weeks ago
Responsibilities:
- Address customers' requirements and provide solutions.
- Guide customers through installing software and system applications.
- Conduct remote troubleshooting.
- Research for solutions to resolve an issue.
- Record technical issues and solutions in logs.
- Direct unresolved issues to the next level of support personnel.
- Follow up with customers to ensure their software and systems are functional.
- Report customer feedback and potential product requests.
- Produce technical documentation and manuals.
- Build software and system applications related database.
Requirements:
- Proven work experience as a Technical Support Engineer or similar role.
- Hands-on experience with Windows environment.
- Working knowledge of 3D software, CAD design software, engineering software or any other manufacturing operation management system.
- Ability to perform remote troubleshooting and provide clear instructions.
- Outstanding problem-solving and multitasking skills.
- Customer-oriented attitude.
- Possess at least a Bachelor's Degree in Electronics Engineering/Electrical Engineering/Mechanical Engineering/Information Technology/Mathematics Science or relevant field.
Perks & Benefits
- Bonus & peformance award
- Allowance (travel stipends, transportation, etc.)
- Free snacks / Happy hours
- Personal development opportunities