J - Customer Service & Admin Executive WFH

2 days ago

Remote, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time 24,000 - 72,000 per year

Your Role:

You will be assisting clients with administrative and advisory services, ensuring all processes are handled efficiently and accurately. You will be responsible for staying up-to-date with relevant policies and regulations to provide high-quality service. Attention to detail and accuracy will be key in delivering excellent results.

Job Responsibilities:

  • Manage client applications and related documentation.
  • Liaise effectively with clients to collect necessary documents and ensure all required materials are properly prepared.
  • Provide guidance on proper documentation and offer advisory support based on a strong understanding of applicable policies and procedures.
  • Ensure accuracy and completeness in all paperwork and processes.
  • Deliver outstanding customer service and maintain high standards of professionalism.
  • Respond to client inquiries and assist with follow-ups after document processing within the company's response time.
  • Maintain and update tracking sheets accurately and in a timely manner.
  • Perform any other duties as assigned by management.

Job Requirements:

  • Minimum Diploma qualification in hospitality, mass communication, logistics, or a related field.
  • Strong verbal communication skills in CN and proficient written English.
  • At least 3 years of experience in a client-facing role.
  • No prior experience in this field is required as on-the-job training will be provided.
  • Strong time management skills and the ability to handle a high volume of digital documents.
  • Ability to plan workload effectively and meet deadlines.

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp:

Kindly note that only shortlisted candidates will be notified.

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Full-time, Contract

Contract length: 12 months

Pay: RM3, RM4,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • 12 months contract, renewable / convertible based on experiences, is that fine for u?
  • date of birth, current location, current salary, reason of leaving, expected salary, notice period

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 3 years (Preferred)
  • coordinator: 3 years (Preferred)
  • Administrative: 3 years (Preferred)
  • projects handling: 3 years (Preferred)
  • clients facing: 3 years (Preferred)

Language:

  • Chinese (Preferred)
  • English (Preferred)

Work Location: Remote

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