Sales Team Leader

Role Overview

The position is responsible and accountable to achieve the sales, distribution and merchandising objectives through a team of Sales Representatives and Merchandisers. Responsible at route level for ensuring brand/pack availability at the outlets, communicating promotions, trade schemes, market development, collection of accounts receivables and contact point between company and outlets.

Key Responsibilities

Market Visits

• Regularly visit and develop selected top outlets.

Meeting Volume Targets

• Coordinate and achieve daily sales objectives for assigned routes, outlets, and areas.
• Achieve category/product-wise volume targets.
• Meet productivity norms (% outlets billed/Range selling).
• Ensure timely payment collection as per set terms.

RED Action to Optimize RED Score

• Foster a RED action culture in daily engagement with outlets.
• Ensure proper activation according to RED standards.

People Management (CCRM and Sales Merchandiser Team)

• Originate team route plans, gaining approval from the Zone Sales Manager, and optimize coverage cost-effectively.
• Plan, monitor, and implement the placement of company assets in the market (Coolers, Racks, etc.).
• Implement sales, promotional, merchandising, and advertising programs for specified routes, areas, and outlets.
• Monitor adherence to credit policies and outstanding accounts.
• Ensure good warehouse practices at outlets.
• Accountable for capability building through direct involvement in training and learning interventions.
• Act as a liaison between the Sales Merchandisers Team and CCRM.

Reporting

• Submit standard reports as per specified frequency.
• Collect market information regularly for continuous improvement.

Stakeholder Management

• Build strong business relationships with customers, adding value to their business.
• Develop a good understanding of customer business and financials.
• Ensure all internal and external correspondence aligns with company requirements.
• Maintain a safe and healthy working environment, complying with legal regulations.
• Stay updated on industry trends and advancements through educational opportunities and professional networks.
• Contribute to team efforts by achieving related results as needed.

Skills & Qualifications

• Minimum STPM/Diploma/Degree-A level.
• Preferably 2-5 years' experience relevant experience in FMCG or any other related field.
• Effective communication skills in English and Bahasa Melayu.
• Good supervisory and coaching skills.
• Strong customer collaboration skill and able to build effective relationships with trade.
• 2 Sales Team Leader vacancies available in Selangor; based in Rawang and Klang respectively.

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what is possible and believe in continuous learning to improve our business and ourselves.

We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company has continued to thrive for over 137 years.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.