OTC Specialist_Mandarin

OTC Specialist (APAC Region) – Mandarin Speaker

Location:
1 Powerhouse (Hybrid Work Arrangement)

Working Hours:
APAC Hours

Industry:
Shared Services (SSC) / BPO

Salary:
Up to RM5,500 + RM600 Language Allowance

Job Description

We are seeking a highly skilled
OTC Specialist
to support the Order-to-Cash functions for the APAC region. The ideal candidate will have strong experience in Accounts Receivable (AR) and OTC operations, with the ability to work efficiently in a deadline-driven environment. This role requires close collaboration with internal teams and stakeholders to ensure accurate financial processing and exceptional service delivery.

Key Responsibilities

• Manage end-to-end
  Order-to-Cash (OTC)
  processes.
• Execute timely and accurate
  Cash Application, Collections, Claims, Credit Management, and Dispute Management
  activities.
• Collaborate with cross-functional teams to resolve payment discrepancies, customer queries, and outstanding items.
• Support
  month-end closing
  activities within strict timelines.
• Prepare financial reports and ensure compliance with internal controls and audit requirements.
• Maintain up-to-date records and documentation in
  SAP / S4HANA
  .
• Coordinate with APAC teams while operating primarily onsite at
  1 Powerhouse
  (no travel required).

Requirements

• 3–5 years
  of experience in
  Accounts Receivable / Order-to-Cash
  .
• Background in
  Shared Services (SSC) or BPO
  environment is highly preferred.
• Bachelor's degree in
  Finance
  ,
  Accounting
  , or a related field.
• Strong working knowledge of
  SAP
  or
  S/4HANA
  (advantage).
• Excellent verbal and written communication skills.
• Strong stakeholder management and interpersonal abilities.
• Ability to work under pressure, especially during
  month-end deadlines
  .
• Mandarin speaker
  (required for APAC region support).
• Strong analytical, problem-solving, and organizational skills.