Help Desk Analyst

Company DescriptionKrypton Fund Services ('Krypton') is a boutique fund services company dedicated to providing excellent client service. We pride ourselves on a client-centric approach that is tailored to the unique needs of each client, rather than offering a one-size-fits-all solution. Our platform offers regulatory reporting, fund administration,...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial...

IT Service Desk Analyst – Level 2Location: Kuala LumpurContract Duration: 6 monthsWorking Hours: 24/7 coverage (8 hours per shift, 1-hour break)Working Days: Rotational, as scheduled by team leader (5 working days followed by 2 days off)OverviewThe IT Service Desk Analyst delivers first- and second-level IT support to employees organization-wide, operating...

Job SummaryTheService Desk Analystwill act as a key technical escalation point within the Service Desk team, ensuring smooth incident, request, and problem management processes. This role requires providing1st and 2nd line remote supportacross multiple clients, maintaining high service quality and customer satisfaction while adhering toSLA and KPI targets....

[𝐇𝐈𝐑𝐈𝐍𝐆] Local Japanese speakerWe're looking for Service Desk Analyst (Japanese speaker) in KL.Bukit Jalil | RM9,000-RM10,000 | Japanese speaker Position:●Handling Incoming Support Requests: Answer user inquiries via phone, email, chat, or in person.●Document and categorize incoming requests, ensuring accurate tracking and resolution....

The IT Service Desk Team Lead (Japanese Language) is responsible for supervising and supporting a remote team of Service Desk Analysts who provide first-line technical support to internal users, including those in Japan. This role requires fluency in Japanese and English, strong leadership skills, and experience in remote IT service...

Job PurposeAct as the first point of contact for clients, tenants, and internal teams on facility-related issues. Handle service requests, ensure timely task resolution, and support operational excellence and customer satisfaction.Key ResponsibilitiesLog, assign, and monitor maintenance requests in CMMS to meet SLA targets.Support Operational Excellence (OE)...

Company DescriptionChina Trading Desk (CTD) is a leading cross-border digital marketing company that helps global brands unlock growth opportunities in China and beyond. We specialise in programmatic advertising, media buying, and campaign optimisation across major Chinese platforms such as Baidu, WeChat, Weibo, Douyin, Xiaohongshu (XHS), and more. Our team...

Job Responsibilities:Perform daily operational tasks according to operation/system procedures.Conduct daily enquiry handling via calls and emails, perform system administration,troubleshooting, apply remediation to system problems and resolve user enquiries, and performchange and configuration management, etc.Ensure the service delivery to meet customer...

Company DescriptionChina Trading Desk (CTD) is a leading cross-border digital marketing company that helps global brands unlock growth opportunities in China and beyond. We specialise in programmatic advertising, media buying, and campaign optimisation across major Chinese platforms such as Baidu, WeChat, Weibo, Douyin, Xiaohongshu (XHS), and more. Our team...