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Therapist (Scalp & Hair Salon)

2 weeks ago

Sri Petaling, Malaysia Hebe Beauty Style Sdn Bhd Full time 40,000 - 60,000 per year

Job Summary

Join KOMO Wellness, a new scalp treatment salon brand in Malaysia, and be part of our pioneer team We are seeking a passionate and service-oriented Scalp & Hair Treatment Therapist to deliver exceptional experiences to our valued customers.

Job Responsibilities

  • Perform professional scalp and hair treatment consultations in accordance with KOMO's Standard Operating Procedures (SOPs) (training will be provided).
  • Understand customers' needs and provide personalized recommendations for suitable treatments and products.
  • Ensure customers' comfort and satisfaction throughout their scalp and hair therapy experience.
  • Serve customers with passion, professionalism, and integrity to create an outstanding service journey.
  • Proactively recruit new customers, assist with enquiries, manage appointment bookings, and follow up promptly on requests.
  • Build and maintain long-term customer relationships through excellent after-service communication.
  • Work closely with team members and the Branch Manager to achieve store goals and uphold brand standards.
  • Support daily operations, including inventory management and product knowledge sharing.
  • Maintain a professional, clean, and hygienic consultation and treatment environment at all times.
  • Communicate effectively in English, Bahasa Malaysia, and Mandarin to serve a diverse customer base.

Job Requirements

  • Preferably at least 1 year of experience in the Hair Scalp, Aesthetic, Beauty, or Personal Care/Fitness Service industry (training will be provided for suitable candidates).
  • Outgoing, pleasant, and energetic personality with strong communication and interpersonal skills.
  • Positive work attitude, strong teamwork spirit, and willingness to learn.
  • Willing to work retail hours, including weekends and public holidays.

Job Types: Full-time, Permanent

Pay: RM3, RM5,000.00 per month

Work Location: In person