Jobs: customer care professional

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Customer Care Professional - Night Shift: Customer Engagement Network - US Market** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our...

FULL TIME POSITION - Jawatan : Customer Care - Departmet : Sales & Marketing - Lokasi : Coway Damansara Sales Centre, Sunway Giza Mall - Hari bekerja : Isnin - Jumaat ................................................................................ Cuti pada weekend dan public holiday Latihan dan bahan disediakan Team yang supportive dan...

Job Description: - Providing first level support via phone enquiries whilst meeting service level and turnaround standards. - Identify customers’ needs, clarify enquiries/complaints and resolve issues in a prompt and professional manner. - Coordinate with internal departments and escalate the unresolved issues to the second level support team and ensure...

**Position **:Customer Care Executive **Working Location **:Old Klang Road **Working Hours **:Any 5 days a week (may including weekend), 2 shift rotation 10am - 7pm 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

Join the ResMed Sleep and Respiratory Care Team today ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Day : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Day : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

About ZenyumZenyum is one of Asia's largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in...

About ZenyumZenyum is one of Asia's largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in...

**JOB DESCRIPTION**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Working Hours**: Follow US working hours and public holidays. Weekdays: 9am to 8pm. Weekends: 24/7. **Work Location**: Shah Alam, nearby UITM. **Work Arrangement**: Hybrid Model. **Shift Pattern**: 12 hours per...

**Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,500 **Working Area**: Asia Jaya **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

1. After-Sales Service - Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service follow-ups and other related matters to increase repeat purchase rate. - Responsible for achieving customer success targets set by the company. - Deliver fast response and consistent service to maintain close relationships with...