Jobs: customer service manager

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

Scope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to...

Scope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.Works on strategy and measures to promote and increase company sales.Solve issues to make sure the smooth and efficient delivery of goods and services to customers.Coordinate with internal depts to manage item stock and prices.Train and mentor the customer service team to...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

At DLS Markets, we aim to provide you with the best trading conditions, powered by both industry-leading - and cutting-edge innovative platforms. Our R&D efforts constantly push the boundaries of liquidity and usability to empower you to benefit from a truly exceptional trading environment._ **Requirements**: **Responsibilities**: - **Team...

about the companyRandstad is partnering with a global specialist in food packaging. They are looking for a Customer Service Manager to spearhead the team as part of their growth. about the jobOversee and guide the customer service team in effectively and efficiently managing both internal and external sales orders from customers.Monitoring inventory levels...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Responsible for coordinating, order handling, processing and monitoring of customer order. - Respond promptly to customer enquiries - Handle and resolve customer complaints - Organize workflow to meet customer timeframes - Assist in incoming calls or enquiries on problem / complaints - Perform customer verifications - Communicate and coordinate with internal...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.Works on strategy and measures to promote and increase company sales.Solve issues to make sure the smooth and efficient delivery of goods and services to customers.Coordinate with internal depts to manage item stock and prices.Train and mentor the customer service team to...