Jobs for customer service at Damansara, Selangor

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00...

Attend to enquiries from existing and potential customers.Report to the management on any unresolved issue encountered by customers. Liaise with web developer on any glitch or update or development on the website or backend system. Able to speak and write in Malay, English and Mandarin.Computer literate and have basic knowledge in MS Word and MS...

We are seeking a Customer Service Professional to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

**Customer Service Executive** **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, - comments,feedback, and other raising issues related to the company's products. - To exceed customers’ expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI...

**Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

Greetings from Manpower Malaysia.. We are hiring for Customer Service (Mandarin Speaking) Role based in Ara Damansara, Selangor. Role **:Customer Service Agent (Mandarin Speaking)** **Location**: Ara Damansara Shift: Normal | 9am - 6pm Working days: Mon - Fri Language : Mandarin speaking must + English **Job Scope**: (1) Responsible for providing...

Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience. - Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions. - Product Knowledge: Develop a deep understanding of our products or services to...

Location: Ara Damansara, Selangor. Base Salary: RM 2200 - 2300 Department - Inbound Working Hours - Rotational Shift Start Date - Immediate Joiners Headcounts - 60 Fresher or Minimum 1 year of Customer Service experience is required Malaysians Only **Responsibilities**: - Handling all inbound calls and live chat pertaining to customer general...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance -...

The Position: To provide comprehensive information and solutions to customers about the product and service. Job Responsibilities: Serve our customers’ needs and attend to all requests promptly, accurately and professionally. Work as a team and maintain a good reputation for the company. Qualifications & Skills: Minimum SPM with at least 2 years...

Job Duties - Provide customer service support the sales team. - Reach out to customers for information/documents. - Provide accurate and up-to-date information. - Other duties as assigned. Job Requirements - Fresh Graduates are welcome to apply. - Skills needed: Good communication/ customer service skills, accurate and logical problem solving, multitasking...

The OfferLeadership RoleFantastic work cultureAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting...

Job Duties - Provide customer service support the sales team. - Reach out to customers for information/documents. - Provide accurate and up-to-date information. - Other duties as assigned. Job Requirements - Fresh Graduates are welcome to apply. - Skills needed: Good communication/ customer service skills, accurate and logical problem solving, multitasking...

Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen attentively to customer...

**JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer...