Jobs: mandarin customer service

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

Responsibilities: - Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market) - Ensure all SLAs are met accordingly - Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied - Provide a high level of professionalism and competent customer service - Able to communicate...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...

Vacancy: Customer Service - Mandarin Location: Penang, Malaysia. **Salary**: RM 3,500 (Basic) + One off relocation allowance of RM 2000. Market Support: Singapore Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Headcount: 96 Job Scope: - Review seller, business and product information,...

GrowthFnThe Role• Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,  comments, feedback, and other raising issues related to the company's products.• To exceed customers' expectations in terms of customer service and accurate information.• Work in a team to achieve the required KPI elements and SLA.•...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Service - Mandarin Location - KL Sentral Type - Permanent Joining - Mid of Aug Interview - Online interiew Minimum SPM with experience in Aviation Customer Service **Salary**: RM4,000.00 - RM4,500.00 per...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

Immediate Hiring for Customer Service **Language Required**: Mandarin (Applicants must be able to read, write and speak mandarin language fluently) **Salary**: RM 2700 - RM 3200 Basic RM 600 Night Shift Allowances RM 500 Incentive for Working Pure Night shifts **Location**: Bayan Lepas, Penang **Requirements**: ✠Applicants must possess minimum...

Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time. - Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification) - Focus on resolving customer issues, not closing cases; Solve the right...

Location: KL Sentral **Salary**: RM 4000 Operation hours: 24*7 rotational shift **Job Description**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer...

"Mandarin+B2 English "Customer Service (Telecommunications) KL Sentral " 24/7 Rotational Shift 5 days’ work and 2 off days per week" Minimum 1 year experience in Customer Service (Telecommunications) SPM above 2HC RM 4000 start date is 14-Aug **Salary**: RM4,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning...

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Responsible for being part of the overall customer experience and journey - Maintain quality in work ethics and processes - Be involved with all other tasks as assigned by...

Greetings This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty across...

Role**:Customer Service Executive (Mandarin)** Job Type**:Contract** Job Location**:Ara Damansara, Selangor** Work Schedule**:Monday - Friday, 9am - 6pm.** **Requirements**: - At least 1 year(s) of working experience in the related field is required for this position - Preferably Junior Executives specializing in Customer Service or equivalent. For...

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude...