Customer Care Consultant
1 month ago
Company OverviewWe are representing our client who is one of the leading Telecommunication companies in Malaysia. Our established client is looking for a dynamic and result-oriented candidate to fill their current job opening.Job Responsibilities:Handling incoming calls and inquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations.Follow up and resolve customers complaints and ensure it is close to satisfaction.Work closely with team members and leaders at all times to achieve quality results and productivity.Ensure efficient escalation of priority requests/feedback toward an effective resolution.Participate in ad hoc projects as required.Proactively identify areas of service and procedural improvement and make recommendations to the team leader.Upsell and cross-sell skills with the ability to provide alternate solutions and suggestions.Any other duties assigned by the team leader.Job Requirements:Must have minimum SPM.Minimum 1 year experience in call center customer service.Strong communication and interpersonal skills.Ability to speak in English and Bahasa Malaysia Fluently.Able to work Overtime.Must be fully vaccinated with booster.Required to work during the hybrid shift, Public holidays & weekends online.Interested candidates are required to apply OnlineOnly short-listed candidates will be notified.
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customer care consultant
4 weeks ago
Malaysia SRG Asia Pacific Sdn Bhd Full timeJob Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...
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Customer Care Executive
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Malaysia Rentokil Full timeWe are looking for a motivated, dynamic **Customer Care Executive (Indoor Sales) **to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales...
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Customer Care Executive
6 days ago
Malaysia Rentokil Full timeWe are looking for a motivated, dynamic **Customer Care Executive (Indoor Sales) **to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales...
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Hair & Beauty Consultant Cum Specialist
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Jalan SS / , Petaling Jaya Selangor Malaysia M LAB Beauty Sdn Bhd Full timeConsult with customers to understand their hair and scalp concerns and recommend appropriate treatments.Provide personalized advice on hair care routines, products, and services.Conduct hair and scalp analysis to identify specific issues and suggest suitable solutions.Perform hair care procedures and treatments to improve the health and appearance of the...
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Customer Service Consultant
2 weeks ago
Malaysia Planet Telecoms Managed Services Sdn Bhd Full timeJoin our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...
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Customer Care Internship
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Malaysia Rentokil Full timeRentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...
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Halabo/ Hair Sales Consultant
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Malaysia Agensi Pekerjaan Synergy Staffing Sdn Bhd Full timeJob Description To achieve sales collection RM45,000 within 3 months. To achieve personal fulfilment minimum 200 seats within 3 months. Minimum 3 months continuously achieve 45% of Personal Closing Rate. Conduct comprehensive consultations with clients to understand their hair and scalpconcerns, goals, and preferences. Perform detailed assessments of...
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Manager, Customer Care-seller Experience
4 weeks ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. You will lead strategic,...
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Customer Care Officers
2 days ago
Malaysia Airebus Sdn Bhd Full timeJob Description•Minimum SPM•Preferably with an outspoken personality.•Presentable outlook and personality. Honest and responsible •With Customer Service experience is added advantage•Computer Literate•Willing to work in Shifts. One day off (Weekdays)•Medically fit to work.Job Responsibilities•Confer with customers by telephone or in-person to...
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Customer Care Officers
2 days ago
Malaysia Airebus Sdn Bhd Full timeJob DescriptionMinimum SPMPreferably with an outspoken personality.Presentable outlook and personality. Honest and responsible With Customer Service experience is added advantageComputer LiterateWilling to work in Shifts. One day off (Weekdays)Medically fit to work.Job ResponsibilitiesConfer with customers by telephone or in-person to provide information...
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Cardiologist consultant--required for one of the
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Malaysia Thodeti Full timeJob Location Malaysia - Job Description **Responsibilities**: - Provide expert consultation and medical care to patients with cardiovascular conditions. - Perform diagnostic procedures such as echocardiograms, stress tests, and cardiac catheterizations. - Interpret test results and recommend appropriate treatment plans. - Collaborate with...
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Manager, Customer Experience
7 days ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - MIO (Market Insights & Operations) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...
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Customer Service Consultant
2 weeks ago
Malaysia Planet Telecoms Managed Services Sdn Bhd Full timeJoin our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...
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Technical Consultant
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Malaysia Hunters International Sdn Bhd Full timeProfessional Service Consultant Permanent Full Time Kuala Lumpur About the Role The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being...
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Seller Experience-customer Care
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Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (SX) team is responsible for improving end to end customer journey experience our Sellers on the Lazada platform.You are required to own and execute strategic, cross-functional projects across SEA with a strong background in leading...
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voice support customer service
4 weeks ago
Malaysia SRG Asia Pacific Sdn Bhd Full timeJob Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...
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Lead Consultant
5 days ago
Malaysia Crowe Malaysia PLT Full timeDescription Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...
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Lead Consultant
5 days ago
Malaysia Crowe Malaysia PLT Full timeDescription Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...
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Product Consultant
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Malaysia Symphony Industrial AI, Inc. Full timeIntroduction Product Consultant We seek a Product Consultant to join our international team of consultants! The teams work with NetReveal customers, deriving intelligence from high volume customer data. SymphonyAI NetReveal provides financial crime, risk management and fraud detection and prevention across banking, financial markets, and insurance....
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Customer Care Mandarin
2 weeks ago
Klia, International Departure Kuala Lumpur Kuala Lumpur Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full timeCustomer Support: Provide prompt and courteous assistance to customers via phone, email, chat, and other communication channelsIssue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experienceProcess Improvement: Contribute ideas and suggestions for improving customer service...