Internship For Online Marketing Admin Assistant

1 month ago


Jalan Kuala Lumpur Kuala Lumpur Malaysia Be Gentry Enterprise Full time

Product Management: Responsible for product listing, updating product information, descriptions, and prices, as well as managing product inventory.Order Processing: Handling orders, including order confirmation, tracking shipments, and resolving order-related issues.Customer Service: Addressing customer inquiries and concerns, processing returns and exchanges, and providing after-sales support.Data Analysis: Analyzing sales data to formulate sales strategies and optimize sales performance.Marketing and Promotion: Participating in the development and execution of marketing campaigns, implementing promotional activities, and increasing online store visibility and sales.Inventory Management: Monitoring inventory levels, replenishing stock in a timely manner, and preventing stockouts or overstock situations.Platform Operations: Managing e-commerce platform accounts, maintaining store image, and enhancing store reputation.Other Daily Tasks: Handling customer complaints, coordinating logistics and delivery arrangements, and managing other routine administrative tasks.

Diploma/Degree or higher academic qualification in any relevant fields.Required Language : Mandarin , English To increase e-commerce traffic: Search Engine Optimization (SEO), Content Marketing, Social Media Marketing, Paid Advertising, Collaborative Promotion, Continuous Optimization and Monitoring.Attention to Detail and Patience: Ability to handle orders, customer inquiries, and issues with patience and attention to detail to ensure accurate orders and high customer satisfaction.Data Analysis Skills: Basic data analysis skills, ability to analyze sales data, understand market trends, and develop effective marketing strategies.Problem-Solving Skills: Ability to quickly respond to emergencies, properly handle order issues, and resolve customer complaints.Time Management: Ability to manage time effectively, complete tasks efficiently, and ensure quality and productivity.Learning Ability: Openness to new technologies and methods, ability to learn quickly, and adapt to the fast-changing nature of the e-commerce industry.Numerical Sensitivity: Sensitivity to numbers, ability to quickly understand and process various types of data to improve e-commerce operations efficiency.Customer Service Orientation: Strong customer service orientation, ability to provide timely and professional service to customers, and enhance customer satisfaction and loyalty.

Free ParkingProfessional development,Training providedNearby public transport MRTStart any time, follow your internship program.



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