Cybersecurity Engineer

1 month ago


Malaysia Tech Titan Group - Titan Guard and Tech Titan Distribution Full time

Responsibilities

  • Flexible to accommodate urgent customer needs over weekends and public holidays

  • Perform tasks such as issues, deploying products, collecting artefacts for debugging

  • Provide high quality technical support by helping customers resolve issues including explaining usage, debugging failures, pinpointing problems, implementing workarounds, increasing performance, improving security, and determining root causes

  • Documenting all support issue details while supporting customers to ensure details are available for all relevant parties

  • Work cooperatively with team members to arrive at issue resolution as per Service Level Agreement before escalating to engineering team

  • Contribute, maintain, and improve knowledge base articles, training materials, and other repositories of information

  • Report customer use cases, requirements, enhancement requests, and recommend fixes

  • Practice the give and take model of knowledge and experience exchange by sharing information to the team

  • Constantly improving job skills through participation in product, technology, and customer service training as it is made available

  • Participate in improving processes, communication, systems, etc.

Qualifications

Demonstrated Required Skills and Abilities:

  • Graduated with Bachelor's Degree in Computer Science or Engineering or equivalent technical experience

  • Able to communicate in English (written)

  • Programming & debugging
    • For Mac, Windows, Linux, iOS, or Android

    • Using one or more of C, C++, Objective-C, C#, Swift, Java, JavaScript

    • In Xcode, Visual Studio, Android Studio, or Eclipse

  • Ability to troubleshoot system issues

  • Fundamental understanding of computer architecture and low-level details of the programming languages used by the products you are supporting

  • Interest and experience in security a great advantage

  • Ability to work effectively with a remote team using modern, collaborative tools such as Microsoft Teams, Zoom, and Webex

  • Strong customer service skills ability to work with customers in a manner that is professional, compassionate, and effective

  • Ability to synthesize and clearly communicate complex technical issues to technical and non-technical audiences at all levels, both internally and externally

  • Onsite experience

Additional Information
  • Office Hours: Monday - Friday, 9am - 6pm

  • Smart Casual Fridays

  • Salary is negotiable depending on experience

  • Welfare

  • Social Security

  • Health insurance

  • Incentive

  • Bonus

  • Holidays

#J-18808-Ljbffr

  • Malaysia InsiderSecurity Full time

    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia InsiderSecurity InsiderSecurity helps your team detect cyber breaches early with an automated approach that delivers consistent cybersecurity analytics View company page Conduct research on emerging cybersecurity threats, vulnerabilities, and attack techniques Perform analysis of security...


  • Malaysia ZTE Malaysia Full time

    Job descriptions Responsible for the end-to-end overall solution and services activities related to telco Cyber Security requirements and new emerging related ICT technologies to achieve best level of Cyber Security confidentiality, integrity, and availability standard. Collect and communicate cybersecurity requirements and ensure closed-loop processing...


  • Malaysia Mastercard Full time

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency...


  • Malaysia Mastercard Full time

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency...


  • Malaysia SME Bank Group Full time

    As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank. Talent management and development are the cornerstone of our operations. We...


  • Malaysia Crypto.com Full time

    The Cybersecurity and Data Privacy team reports directly under the office of the CISO headed by Chief Information Security Officer (CISO) Jason Lau () who has over 23+ years of experience in the cybersecurity space, awarded Global Top 100 CISO, and also serves on the World Economic Forum, International Association of Privacy Professionals and more. The...


  • Malaysia Mastercard Full time

    Associate Managing Consultant, Specialized Product Delivery We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and...

  • SOC Director

    3 weeks ago


    Malaysia Ensign InfoSecurity Full time

    Oversee the SOC’s daily operations and enable SOC teams to meet SLAs for all applicable deliverables. Develop and maintain SOC policies and standard operating procedures. Lead the SOC action approval chain. Take a leading role in designing, developing and implementing new service offerings, as well as updating existing service offerings. Identify and...

  • SOC Director

    2 weeks ago


    Malaysia Ensign InfoSecurity Full time

    Oversee the SOC's daily operations and enable SOC teams to meet SLAs for all applicable deliverables. Develop and maintain SOC policies and standard operating procedures. Lead the SOC action approval chain. Take a leading role in designing, developing and implementing new service offerings, as well as updating existing service offerings. Identify and...


  • Malaysia NodeFlair Full time

    **Job Summary**: **Salary** RM6,000 - RM8,000 / Monthly EST **Job Type** **Seniority** Lead Principal **Years of Experience** Information not provided Contribute to and/or lead various security architecture review efforts to ensure products include security into design, development and operations. - Identify and document security issues. - Risk rank...


  • Malaysia Agensi Pekerjaan BTC Sdn Bhd Full time

    Job Description Open Position: Level 2 IT Security Operations Center Engineer, SOC (APAC Region)An IT MNC Company is hiring Level 2 IT Security Operations Center Engineer to join the team and based in the Kuala Lumpur office. Key responsibilities include: Acts as the Technical Lead for the SOC team and handles IT Security escalations within the team ...


  • Malaysia ABB Schweiz AG Full time

    Senior Sales Support Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Malaysia norma group Full time

    NORMA Group NORMA Group is a global market leader in engineered joining technology in the three product categories clamp, connect and fluid with around 10,000 customers in 100 countries. View company page We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity...


  • Malaysia NodeFlair Full time

    **Job Summary**: **Job Type** **Seniority** Mid **Years of Experience** Information not provided **Tech Stacks** Windows Server VMware JOB DETAIL Maintaining the company’s IT network, server and security systems JOB REQUIREMENT - Computer Systems / Networking / Systems Engineer degree and / or evedence of significant industry experience, together with...

  • Full-Stack Developer

    4 weeks ago


    Malaysia BITZARO PAY SDN BHD Full time

    Frontend Engineer at BITZARO PAY | Hiredly Malaysia Frontend Engineer BITZARO PAY SDN BHD AI-generated summary beta This job is for a Frontend Engineer who develops web applications using Angular. You might like this job because it involves collaborating with designers, optimizing performance, and staying up to date with new technologies. RM...

  • SOC Manager

    4 weeks ago


    Malaysia Deriv.com Full time

    Cyberjaya, Malaysia | Posted on 02/11/2023 Challenging, greenfield, and unconventional — those are the operative words that describe this SOC Manager role best! Challenging , because you will be responsible for triaging and acting upon the events generated by well over 1200 endpoints, more than 200 on-prem and cloud applications and several...

  • SOC Manager

    3 weeks ago


    Malaysia Deriv.com Full time

    Cyberjaya, Malaysia | Posted on 02/11/2023 Challenging, greenfield, and unconventional — those are the operative words that describe this SOC Manager role best! Challenging , because you will be responsible for triaging and acting upon the events generated by well over 1200 endpoints, more than 200 on-prem and cloud applications and several...

  • SOC Manager

    2 weeks ago


    Malaysia Deriv Full time

    Cyberjaya, Malaysia | Posted on 02/11/2023 Challenging, greenfield, and unconventional — those are the operative words that describe this SOC Manager role best Challenging , because you will be responsible for triaging and acting upon the events generated by well over 1200 endpoints, more than 200 on-prem and cloud applications and several hundreds...


  • Malaysia Aventra Group Full time

    Vice President of IT Service Delivery Company Description Aventra Group is a boutique IT consultancy with expertise in Enterprise Digital Solutions & Services and Enterprise IT Managed Services. Their services range from cloud infrastructure, cybersecurity, data management, advanced analytics, artificial intelligence, and machine learning, to application...


  • Malaysia Renoir Consulting Full time

    The Opportunity: Renoir’s transformation practice is focused on supporting some of the world’s leading organisations to refine and translate their business strategies into executable programmes that deliver measurable business results and sustainable change. We are seeking talented consulting professionals to join our growing practice. It is an...