Level 1/tier ii agent

Job Description: Responsibilities & Activities: • Answer contacts promptly and professionally • Log/Validate all contacts Call Handling Database • Resolve a high percentage of customer problems using the relevant tools and systems • Manage end to end all calls logged, providing regular updates to customers on call status • Complete follow-on...

Job Description: Responsibilities & Activities: • Answer contacts promptly and professionally • Log/Validate all contacts Call Handling Database • Resolve a high percentage of customer problems using the relevant tools and systems • Manage end to end all calls logged, providing regular updates to customers on call status • Complete follow-on...

Job Description: Responsibilities & Activities: •    Answer contacts promptly and professionally •    Log/Validate all contacts Call Handling Database •    Resolve a high percentage of customer problems using the relevant tools and systems •    Manage end to end all calls logged,...

**Help Agent** Job Responsibilities: - To record the incident reported by the client; investigate and reverted to client on the solution within the SLA set. - Attend to daily or weekly meetings for the latest program changes. - To articulate and explain the e-invoice to clients based on Standard of Procedure guidelines. Qualifications: - Diploma /...

A. **Job Summary** To be an effective academic and to work closely with administrative colleagues to facilitate learning and research, and the development of knowledge through teaching, research publications, supervision, student advisory and providing services to the university and community. B. **Duties & Responsibilities** 1. Teach a maximum of 20...

Translation support between doctors and patients. Using English and Mandarin both. this is US time work(night shift in Malaysia) work place is in Cyberjaya(office base) Visa is provided by the company so all HSK holder have chance!! This is a 1 year contract role renewable (not a permanent role) **Salary**: RM5,000.00 - RM6,500.00 per...

Perform business-as-usual (BAU) and project tasks on investment data for investment functions in group 1. As part of the team, create, implement and maintain standard operating procedure (SOP), Data Dictionary & Lineage for “in-scope” investment data 2. As part of the team, strengthen Data Management practices with focus on a) Data ownership &...

**Job Summary** Assist Head of Finance in managing the overall finance and accounting, tax, procurement functions and to support the achievement of the organisation's goals and objectives; Work closely with the Head of Finance to continuously develop and build up the finance and accounting capability, drive the growth of the company and to attain high level...

**FULL STACK.NET DEVELOPER** **(ANALYST PROGRAMMER)** Job Duties - Provide support to development projects throughout the project life cycle. - Designs, codes, and tests of technical solutions. - Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes. - Participate in coding and code...

Description What is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time...

**Job Summary**: Hyleen, a renowned Muslim fashion company offering a variety of women's fashion items such as baju kurung, caftan, baju kebaya, and hijabs known for their unique and high-quality designs, is seeking an experienced Business Development Manager to plan and execute a growth strategy that includes building a network of agents and retailers...

Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities  • Analyze and maintain all Client Service Level Agreements; implement improvement...

Key Responsibility Areas (KRA’s) Conducting Product, Process, Behavior, Motivation & Soft skills training. Design training content, help file and schedule for the training and impart training on Product, Processes Systems, soft skills and mock call certification. Handling on floor training batches. Coordination for refresher training bases...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**Data Centre Service Operations - Team Lead** **-** **(**240000E4**)** Service Operations Lead is responsible for the day-to-day Data Centre Facilities maintenance, structured cabling and change management governance control. The roles include in ensuring the performance, availability, and the physical security aspects of the Data Centre...

**SUPPORT ANALYST**: - Publication Date: Feb 9, 2024- Ref. No: 507500- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global...

Job description What is the opportunity? CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe...

Description du poste What is the opportunity? CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in...

Job Description The Senior Threat Detection Analyst I will be responsible for monitoring the alert stream, conducting the initial assessment and information gathering on security incidents, leveraging various analytical tools, and triage and escalation of security incidents to the next level if applicable. These individuals also work closely with a...

Administration , Communication , Change Management , Databases , English , Integration , Linux , Management , Networking , Oracle , Research , Risk Management , SQL , Teamwork , Troubleshooting , Testing , Unix , Windows , A , Ability , Acceptance Testing , Access , Access Control , Achieve , Activities , Actual , Administration , Administration Support ,...