Senior Analyst, Account Management

3 weeks ago

Putrajaya, Malaysia Royal Bank of Canada Full time

Job Summary

Job Description

What is the opportunity?

As a Senior Analyst, Account and Book Management, you will responsible for for the management of the organization's CMG-KYC & AM Operations    

Working Hours: 6.30am-3.30pm or 7.30am - 4.30pm @Daylight saving

What will you do?

  • Support the timely On-boarding and maintenance of all Clients across all relevant platforms whilst maintaining the integrity of the data at all times.
  • Support the timely creation and maintenance of client reference data across all relevant platforms whilst maintaining the integrity of the data at all times.
  • Maintain a strong understanding of KYC/AML process.
  • Ensure the integrity of the database by ensuring consistency and controls are maintained at all times.
  • Continuous improvement, in conjunction with the CMG teams, to processes, procedures resulting in increased efficiencies and service deliverables.
  • Assist with the integration into the local operations model into the global âfollow the sunâ support model.
  • Provide handover at end of day to facilitate a follow the sun model.
  • Develop and document operations controls and work processes.
  • Identify root causes of CMG-KYC Operations problems and implement process improvement initiatives.
  • Provide subject matter expertise within the CMG- KYC & AM Operations space to internal clients and development groups as well as the Operations Engineering team.
  • UAT testing, as appropriate for application enhancements, development and integration.
  • Production and updating of weekly MI reporting to provide analysis.
  • Keep up to date with industry standards and operational processes.
  • Develop and retain close and effective relationships with all key departments and individuals.

What do you need to succeed?

Must have

  • Good understanding of AM & CMG-KYC Operations and its importance to the operations within Capital Markets.
  • Previous account opening/settlement instructions maintenance experience within a Financial Institution.
  • Minimum of 2- 3  years experience within a AM & CMG-KYC Operations role.
  • Sound Capital Markets product knowledge and regulatory requirements governing KYC/AML.

Nice-to-have

  • Excellent oral and written communication skills
  • Ability to be flexible, follow tight deadlines, organize and prioritize work.
  • Familiarity with RBC organization, systems, and business.

Whatâs in it for you?

  • Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • A world-class training program in financial services.
  • A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-04

Application Deadline:

2024-07-03

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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