Senior Product Specialist

1 month ago

Ipoh, Malaysia Reckitt Full time
We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. 

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. 

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. 

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. 

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. 

About the role

Embark on a dynamic career journey with Reckitt as a Sales Detailer, where your exceptional storytelling skills bring our products to life. You'll become the face of brand advocacy, crafting stories that resonate and inspire. Your attention to detail and passion for engagement will cultivate strong relationships and build the foundations for lasting customer loyalty. If you thrive in environments that blend independent challenges with collaborative teamwork, and relish the prospect of flexibly connecting with customers and industry peers, your next chapter of professional growth awaits you with us. 

Your responsibilities

 •    Implement brand strategies at the responsible territories assigned that result in the achievement of set sales target and market share target.
•    Typically take charge of territory with mix of primary & secondary account, with annual IMS contribution. 
•    Accomplish goals within boundaries established by company policies and sound ethical practices (WHO code).
•    Exhibit excellence in identifying and exceeding customer expectations. Build and maintain 'win-win' partnership with key customers.
•    Manage resources of the assigned territories within budget given and adhering to company procedures.
•    Changes style and approach in response to differing circumstances. Maintain effectiveness over time to fundamental changes in environment.
•    Ensure KRAs are met or exceeded by team members and self.    
•    Create a highly motivated team environment that fosters superior performance.    
•    Develop and implement tactical plans with team members to identify and capitalize on market opportunities, via effective territory management system and brand/medical marketing plans.
•    Liaise with Medical Marketing Department in assessing and providing feedback of the effectiveness of the CME and CMP activities.    
•    Liaise with cross functional department to ensure effectiveness and efficiency of assigned tasks.  

The experience we are looking for

•    Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree, preferably in related field.
•    Good knowledge of medical sales force and internal operating systems, policies and procedures, including knowledge of Healthcare industry as well as Reckitt's products
•    Successful pharmaceutical sales experience for the assigned territory, with at least 3 years of working experience specializing in Sales – GP/ Hospital or equivalent.
•    Knowledgeable in OTC products will be an added advantage.
•    Excellent customer relationship (HCPs, Medical Societies, Hospitals etc..)
•    Successful experience in conducting presentation to internal and/or external customers and possess the ability to train internal and/or external customers on product and related sciences.    
•    Mastery of functional expertise and role.            
•    Knowledge of return of investment and maximizes profit for the company.     
•    Able to work independently and under fast-paced environment.

The skills for success

Customer strategy; Channel strategy, Sales strategy development. 

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. 

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. 

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. 

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. 

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