Sr. Technical Product Consultant
Found in: beBee S MY - 4 weeks ago
As a Senior Technical Product Consultant, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers. This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding. Through these customer engagements, you will have the opportunity to educate our customers about our latest product enhancements and how to get they can the most value from them. Since Dynatrace ONE is embedded into our product, you will be the voice of our product as well as provide the voice of the customer to our product management and Dynatrace leadership teams. We would also love you to join us at local conferences and meet-ups to share how our automated, full-stack, AI-powered monitoring platform is helping our customers lead their industries.
Responsibilities:
- Respond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone.
- Assist customers with their deployment, configuration, problem triage, and troubleshooting of Dynatrace’s software intelligence platform.
- Provide customized recommendations and best practices to customers on how to use Dynatrace to monitor the application performance, cloud infrastructure, and digital experience of their critical applications.
- Deliver live demos of Dynatrace’s all-in-one monitoring solution for a wide range of users (technical and non-technical).
- Assist Customer Success Managers and Sales in identifying new expansion and revenue opportunities.
- Use your knowledge and experience to help build our collective knowledge through stand-up meetings, ad-hoc brainstorming, and team enablement sessions.
- Identify, offer solutions, and take initiative to automate or streamline any processes or task that takes away from our first priority—our customers—in order to reduce workload, increasing scale, and provide more value to customers.
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Sr. Technical Product Consultant
Found in: beBee S MY - 3 weeks ago
Malaysia dynaTrace software GmbH Full timeAs a Senior Technical Product Consultant, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers. This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding. Through these customer engagements,...
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Sr. Technical Product Consultant
Found in: beBee jobs MY - 2 weeks ago
Malaysia dynaTrace software GmbH Full timeAs a Senior Technical Product Consultant, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers. This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding. Through these customer engagements,...
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Sr Technical Lead
Found in: beBee jobs MY - 2 weeks ago
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Sr Technical Lead
Found in: beBee S MY - 4 weeks ago
Malaysia Unison Consulting Full timePlatform: Credit Origination, Risk Management, Loans, Cards Server: Oracle, SQL Language: Unix shell scripting, SQL, JAVA on Oracle, MQ, WebLogic, WebSphere OS: RHEL Linux, AIX Years of experience: Sr (6-9 years) Requirements Degree with 8-10 years of current, hands-on technical experience Go getter attitude with strong analytical and problem-solving...
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Sr Technical Lead
Found in: beBee S MY - 3 weeks ago
Malaysia Unison Consulting Full timePlatform: Credit Origination, Risk Management, Loans, Cards Server: Oracle, SQL Language: Unix shell scripting, SQL, JAVA on Oracle, MQ, WebLogic, WebSphere OS: RHEL Linux, AIX Years of experience: Sr (6-9 years) Requirements Degree with 8-10 years of current, hands-on technical experience Go getter attitude with strong analytical and problem-solving...
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Found in: beBee S MY - 4 weeks ago
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Found in: beBee jobs MY - 1 week ago
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Found in: beBee jobs MY - 2 weeks ago
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Product Training Consultant
Found in: beBee S MY - 4 weeks ago
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Technical Solution Consultant
Found in: beBee S MY - 1 week ago
Malaysia Clarivate Analytic Full timeWe are seeking a Technical Solution Consultant to join our global Pre-Sales team supporting the APAC and ANZ regions. Reporting to the Director of Solution Consulting, this role is pivotal in delivering presentations and product demonstrations for our Library Software products. By closely collaborating with Management, Product, Marketing, and Sales teams,...
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Technical Support Consultant
Found in: beBee S MY - 3 weeks ago
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Technical Support Consultant
Found in: beBee jobs MY - 2 weeks ago
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Found in: beBee jobs MY - 2 weeks ago
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Found in: beBee S MY - 3 weeks ago
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