E-Commerce Customer Service Executive

4 weeks ago


Emhub Kota Damansara Petaling Jaya Selangor Malaysia Clickasia Sdn Bhd Full time

Job briefWe are looking for a highly driven E-Commerce Customer Service Executive to join our team. You will be supporting shoppers via e-commerce platforms and responsible in maintaining solid customer relationships by handling questions and concerns with speed and professionalism. You will support customers to complete their buyer’s journey seamlessly.You should have an outgoing and positive demeanour, a motivated, energetic work ethic and have a track record of working well with others in a team environment. Main ResponsibilitiesCovers all aspect of related e-commerce customer service scope.Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence.Attracts potential customers by answering product and service questions, suggesting information about other products and services.Assist with placement of orders, refunds, or exchangesHandle customer concerns, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionAble to communicate concisely our company policies to customers

Job RequirementsDiploma or equivalentDemonstrates initiative with the ability to multi-task and detail oriented in a fast paced environmentQuick learner with the ability to absorb extensive information on our brand's product offerings and communications/advertising programMaintaining a positive, empathetic and professional attitude toward customers at all times.Excellent interpersonal communication skill, both verbal and writtenMotivated, energetic, driven work ethic and ability to use positive languageMust be flexible and able to work on AFTERNOON & WEEKENDS shift rotation.Fresh graduates are welcome to apply too.

exposure to e-commerce marketallowanceon the job trainingcareer growth


  • E-Commerce Executive

    4 weeks ago


    Subang Jaya Industrial Estate Subang Jaya Selangor Malaysia 47500 Bacteria Free Water Filters (M) Sdn Bhd Full time

    We are seeking a talented and motivated E-commerce Executive to join our team. As an E-commerce Executive, you will be responsible for managing our online sales platforms and optimizing the customer experience to drive sales growth. The ideal candidate will have a passion for e-commerce, strong analytical skills, and the ability to thrive in a fast-paced...


  • Petaling Jaya, Malaysia Human Capital Connection Sdn Bhd Full time

    **Be Part of the Montanic Adventure!** Join Montanic, the premier destination for outdoor enthusiasts and adventure seekers. Since our founding in the year 2000, we've expanded from a single store in Brunei to an international presence, boasting branches in Kota Kinabalu and Seria. At Montanic, we uphold the belief that a successful adventure begins with...


  • Kota Damansara, Malaysia Arche Digital Sdn Bhd Full time

    As the E-Commerce Marketing Manager, you will be responsible for overseeing and driving the growth of our clients' e-commerce operations. You will work closely with cross-functional teams, collaborating with marketing, operations, technology, and customer service to ensure the successful execution of e-commerce strategies. **; Requirements**: - Develop and...


  • Kota Damansara, Malaysia Reeracoen Malaysia Full time

    **Job Function**: General affair, Business Development, Management, Business/Corporate Planning, Product Management/Vendor/Purchasing/Logistics - ** Industry**: Medical & Healthcare, Manufacturing(Chemicals/Materials), Manufacturing(Other), Utilities - ** Job Description**: - International E-comm Market Development - Identify, open and list Offspring brand...

  • E-commerce Executive

    4 weeks ago


    Malaysia Kens Apothecary Full time

    As the E-commerce Executive at Kens Apothecary, you will be responsible for the end-to-end management of commercial campaigns with a focus on data-driven strategies. Your role encompasses overseeing the company's e-commerce platform, managing product listings, and implementing effective strategies to drive online sales. Additionally, you will...


  • Kota Damansara, Malaysia Arche Digital Sdn Bhd Full time

    As the E-Commerce Marketing Manager, you will be responsible for overseeing and driving the growth of our clients' e-commerce operations. You will work closely with cross-functional teams, collaborating with marketing, operations, technology, and customer service to ensure the successful execution of e-commerce strategies. **; Requirements**: - Develop and...

  • Operation Executive

    3 days ago


    Selangor, Malaysia Green House Ingredient Full time

    **Operation Executive (e-Commerce)**: - Full time **Overall Job**: **Core Responsibilities**: - Oversee and optimize various aspects of e-commerce operations, including website functionality, user experience, product listings, managing inventories, processing orders, online payments, order fulfillment and customer service on major online marketplace. -...


  • Petaling Jaya, Malaysia Mono & Co Full time

    Responsible and ownership for all brand official store related matters on e-commerce platforms like Lazada, Shopee and Tiktok. - Develop, plan and execute e-commerce strategy to ensure business growth at marketplace such as sales promotion,store operation, social media and brand exposure. - Negotiate and discuss plan e-commerce activities, campaigns and...

  • E-commerce Executive

    2 weeks ago


    Malaysia ARTIFICIAL INTELLIGENCE HOME SDN BHD Full time

    Company Overview: Our Vision To Bring The World Every Home Is Aihome to be the largest smart iot retailer in malaysia. aihome bring in the world latest smart iot product in to the malaysia market. we want our customers to experience the home of future. aihome where everyone can aspire to have, in the convenience of retail space designed to provide an...

  • E-commerce Executive

    2 weeks ago


    Malaysia Outdoor Venture Full time

    E-commerce Executive (Shopify Specialist) E-commerce Executive (Shopify Specialist) Founded in 2005, Outdoor Venture distributes and retails best-in-class sports and outdoor apparel, footwear and accessories and maintains its position as a leader in the industry by representing the most authentic and innovative products. With a passion for running and...

  • Brand Executive

    12 hours ago


    Kota Damansara, Malaysia RPG Commerce Full time

    Founded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting-edge everyday essentials. With an in-house portfolio ranging from innovative active wear to home and living products, RPG currently carries an in-house brand portfolio of 10+ brands, including Thousand Miles, Bottoms Lab, Eubi, Montigo...


  • Jalan Seroja 39 , Johor Bahru Johor Malaysia 81100 Big Fat Smile Sdn Bhd Full time

    Develop and implement effective marketing strategies on the Shopee and Lazada platforms to drive online sales and increase brand visibility.Ensure effective operation of stores on assigned e-commerce platforms, including updating sales promotions, campaigns, discounts, etc.Explore and research online materials to improve e-commerce platform sales.Ensure...

  • E-commerce Intern

    6 days ago


    Kelana Jaya, Malaysia Offspring Inc Sdn Bhd Full time

    Assist in managing the company's e-commerce platform(s), including product uploads, descriptions, and inventory management. - Monitor and analyze website traffic and sales metrics, providing insights and recommendations for improvement. - Support the implementation of marketing campaigns and promotions on the e-commerce platforms. - Collaborate with...

  • E-Commerce Assistant

    2 weeks ago


    Jalan /b , Kuala Lumpur Kuala Lumpur Malaysia Precious Trend Sdn Bhd Full time

    Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)Ensure timely update and upload new products and product listings.Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.Execute basic graphics and video edits as needed to enhance product...


  • Kota Damansara, Malaysia RPG Commerce Full time

    Founded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting-edge everyday essentials. With an in-house portfolio ranging from innovative active wear to home and living products, RPG currently carries an in-house brand portfolio of 10+ brands, including Thousand Miles, Bottoms Lab, Eubi, Montigo...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    **Responsibilities of an e-commerce intern**: - Order management - daily compilation of orders from all platforms to coordinate between our logistics and suppliers (7 days a week) - Customer management - daily chat on all platforms and resolve customer complaints (7 days a week) - Assisting with the creation and maintenance of product listings on the...

  • E-commerce Admin Clerk

    12 hours ago


    Kota Damansara, Malaysia Anceace Resources Full time

    Job Duties. - Process daily orders and shipments for e-commerce. - Manage and organize warehouse inventory. Receive and inspect incoming items. - Pack and ship orders accurately and efficiently. - Maintain proper documentation and records of inventory. - Ensure a clean and organized environment. - To drop off parcel whenever the courier service is not...


  • Petaling Jaya, Malaysia L'Oreal Full time

    **Summary**: **Responsibilities**: **Stakeholder Management** - Chaired monthly performance review with external E-commerce platform team to review KPIs (ATP, SOT, OTD, Inventory Days & Quality) - Will be involved in negotiation of operational changes with customers in partnership with Key Account Manager to drive supply chain improvements Stocks...

  • E-Commerce Assistant

    2 weeks ago


    Jalan 3/118b 6, Kuala Lumpur Kuala Lumpur Malaysia 56000 Precious Trend Sdn Bhd Full time

    Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)Ensure timely update and upload new products and product listings.Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.Execute basic graphics and video edits as needed to enhance product...


  • Malaysia 3A United Sdn Bhd Full time

    E-commerce Sales and Marketing Executive at 3A United | Hiredly Malaysia E-commerce Sales and Marketing Executive 3A United Sdn Bhd AI-generated summary beta This job is an E-commerce Sales and Marketing Executive at PerySmith. You'll foster relationships with partners, improve market performance, analyze data for sales strategies, and execute...