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Solution Analyst, Enterprise
3 months ago
Closing Date : 31/08/2024 Solution Analyst, Enterprise & Broadband Solutions ** For registered candidates, please login to apply
Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
Let’s start your journey with an award-winning organization #UnlimitingYourPotential Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
The Day-To-Day Activities
- Support root cause analysis to identify underlying operational issues addressable by system solutions.
- Identify potential requirements for system design and explore new system capabilities to meet business needs.
- Translate system capabilities into innovative solutions and lead technical solutioning for small projects with low complexity.
- Understand business requirements and application capabilities, managing low complexity change requests (CRs) and application enhancements to realize business needs.
- Conduct thorough root cause analysis to understand requirement problem statements and propose appropriate system solutions.
- Evaluate and define potential requirements for systems design, ensuring documented requirements include associated metrics and testing procedures.
- Propose solution options and workarounds to meet business expectations while considering cost implications.
- Manage CR delivery according to established processes, governing individual CR solutions and timelines.
- Champion a "Shift Left" mindset through the CR process, ensuring prompt tracking and updates in JIRA.
- Collaborate effectively with business stakeholders, product managers/owners, vendors, and internal team members to prioritize and deliver against agreed-upon objectives.
- Undertake any other duties/functions as assigned by SA Leadership.
About You
- Degree in Computer Science / IT / Electrical & Electronic / Telecommunication or equivalent
- Minimum 3-4 years of relevant working experience in Telco Area
- Strong understanding of system boundaries, interfaces, and business context for frequently used applications.
- Ability to support and guide business in requirement review processes and document requirements effectively.
- Proficiency in designing and developing ISD architecture solutions to support business agendas.
- Aptitude for combining established methodologies with innovative techniques to address business challenges effectively.
- Skill in integrating end-user needs, technical possibilities, and business requirements to solve basic to slightly complex problems.
- Experience in leveraging established governance mechanisms to mediate conflicts, mitigate risks, and resolve issues.
- Demonstrated ability to deliver high-quality presentations and content.
- Effective stakeholder management skills and problem-solving techniques.
- Adoption of Agile and DevOps principles
What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.