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Senior System Engineer

3 months ago

Malaysia Venture Corporation Full time

Job Title: Systems Engineer

Employment Type: Full time

Responsibilities:

  • Manage and monitor all installed systems and infrastructure (servers, storage systems, backup server) to ensure availability, performance & security.
  • Management of systems (servers, storage, backup) daily activities; incident and problem management through ticketing system and liaise with vendors and other functional IT team for problem resolution and root cause analysis.
  • Proactively ensure highest level of system availability, maintain acceptable system performance, respond to critical production system alerts including potential cybersecurity exploits.
  • Lead / participate in planning and implementation of enterprise server and storage solutions across different plants and ensure timely delivery of projects.
  • Develop & manage the plan for disaster recovery and business continuity aspect of systems and storage and perform scheduled test of DRP and BCP.
  • Collaborate and work with project teams, users and stakeholders to understand their business requirement and IT infrastructure challenges and to provide technical solution to address requirement and challenges.
  • Perform upgrade planning, process creation, documentation on systems design, inventory and standard operating procedures.
  • Coordinate with Cyber security team to align IT infrastructure to ensure standards and policies are being followed, and perform system and security patch management.
  • Define and monitor key operations metrics to provide monthly reporting.
  • Manage project implementation & coordinate with the vendors to deliver projects in accordance to timeline and conduct pre/post implementation plan review.

Education and Experience:

  • Degree in Information Technology or equivalent.
  • Minimum 5 years of relevant experience.
  • Proven track record in installation, configuring and troubleshooting Windows / Linux environment, both virtual (VMWare/Hyper-V) and physical servers, HCI, and maintenance of SAN/NAS storage systems, backup infrastructure (ShadowProtect, Veeam, BackupExec).
  • Strong administrative skills in Windows Server (2008-2016) domain environment such as DNS, DHCP, GPO, Active Directory, WSUS, ADFS, SCCM etc.
  • Strong experience in Microsoft Office 365 platform, enterprise BCP and DRP strategy, powershell scripting, system resource capacity planning and system design.
  • Experience in planning and managing IT projects and teams across multiple plants.
  • Working knowledge of Oracle ODA & MapR infrastructure is an added advantage.
  • Any related IT industry certification is preferred.
  • Pro-active, dynamic and with good analytical/conceptual thinking.
  • Good written and communication skills.
  • Able to present confidently and work under minimal supervision.

Job-Related Skills:

  • Microsoft Technologies (Active Directory, Exchange, Windows Desktop & Server), VMWare.
  • Backup and Storage Technologies (Symantec Backup Exec, Veeam, StorageCraft, SAN and others).
  • Network & Security Technologies, TCP/IP Networking.
  • Able to write script to enhance Network/Server performance and control will be added advantage.
  • Good EQ and tactful at providing Service support to users of all levels.
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