Guest Experience Expert

**Job Number** 24065462 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...

Job Purpose This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Primary Responsibilities Front Office Operation - Conduct daily briefings and ensure that all pertinent information is well...

*** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and...

This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Front Office Operation - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to...

**Job Number** 24063869 **Job Category** Housekeeping & Laundry **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

**Job Number** 24068414 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

**SUMMARY DESCRIPTION** Responsible for the protection of guests, members, employees and company’s property; ensuring that the quality of work conforms to standards. **REPRESENTATIVE DUTIES** **1. Security Maintenance** a. Controls the access of all areas in accordance to the standards set by the management. - Controls access to restricted areas. -...

We are looking for Service Associate - Front Office (Receptionist) Duties To provides guest services, handles the set-up of daily reservations and check-in and check-out of guestsRequirement: Certificate/Diploma in Hospitality Management Fresh graduate with internship experience are encourage to apply Able to interact with all level of guests Good team...

Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests within the resort. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of...

Are you looking to be part of a dynamic team that promotes a healthier lifestyle through wholesome and delicious food? If you're passionate about nourishing people with flavorful and nutritious dishes, we have an exciting opportunity for you to join our vibrant crew at our renowned healthy concept restaurant. **About Us**:At our restaurant, we believe in...

**Job Number** 24027595 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

**Job Number** 23160806 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

Roles & Responsibilities - Offer prompt, friendly and efficient service to all guests. - Ensure cleanliness of the work stations before and during operations. - Drinks ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guests. - Outlet closing. - Update guests with current & upcoming promotions. Minimum...

Roles & Responsibilities - Offer prompt, friendly and efficient service to all guests. - Ensure cleanliness of the work stations before and during operations. - Drinks ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guests. - Outlet closing. - Update guests with current & upcoming promotions. Minimum...

**General Mission** **- **To create a memorable and enjoyable dining experience for guests by providing high-quality food and beverages, exceptional service, and maintaining a positive and efficient working environment for the F&B team. **Operations / Communications** - Manage day-to-day operations of all food and beverage outlets in the hotel. -...

Be part of our Shangri-La family! To be the best-loved hospitality group, pioneering new horizons and setting new benchmarks. Shangri-La Tanjung Aru, Kota Kinablau is located just 10 minutes away from the city of Kota Kinabalu, Sabah, Malaysia. It’s a luxurious, tranquil retreat that provides the setting for an amazing tropical gateway. The 498 rooms...

We are looking for a Bellman cum Driver to manage our Guest Luggage's on a daily basis and to insure the luggage handling are smooth. Below is the requirements for your reference: - Receiving and managing guest luggage's - Must be able to sit and stand for extended periods - Must be able to maneuver into and out of the shuttle/van and through the front...

Be part of our Shangri-La family! To be the best-loved hospitality group, pioneering new horizons and setting new benchmarks. Shangri-La Tanjung Aru, Kota Kinablau, Sabah, Malaysia is located just 10 minutes away from the city of Kota Kinabalu, Sabah, Malaysia. It’s a luxurious, tranquil retreat that provides the setting for an amazing tropical gateway....