Application Engineer
2 months ago
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Job DescriptionResponsibilities:
- Provide first and second level support in handling order routing enquiry, trading disruption, troubleshooting and respond within SLA.
- Liaising between IT programmers and other stakeholders when IT issues occur.
- Escalate promptly and decisively when problem faced is beyond containment.
- Monitoring of projects schedule and system integrity/stability.
- Maintain the daily application hotline.
- Liaise with external application vendors on maintenance support.
- Perform user acceptance testing for each system change.
Requirements:
- Advanced Diploma/Bachelor degree in Computer Science or related field.
- 2-3 years application support, troubleshooting and testing experience.
- Software development experience in modern programming languages, such as C#, ASP.net or Classic ASP 3.0 and MS SQL Server will be a competitive advantage.
- Experience in financial services industry or Equity Trading will be a competitive advantage.
- Detail oriented, self-motivated and disciplined, with ability to complete assigned tasks with minimal oversight in a professional and timely manner.
- Possess strong analytical and critical thinking skills.
- Able to understand business logic after discussion or self-study.
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