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Retail Associate

2 months ago

Malaysia TIME's group Full time

Retail Assistants (Retail & Consumer Products)

  • Contribute to meeting or exceeding store sales and profit targets by:
  • Passionately inspiring consumer loyalty to the Brand
  • Effectively serving and selling to customers
  • Diligently executing store operations

KEY RESPONSIBILITIES:

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
  • Execute the Brand Customer Service standards to meet or exceed customers’ expectations.
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
  • Use Seasonal Brand and product knowledge effectively during sales interactions.
  • Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand.
  • Adhere to all established policies and procedures.
  • Execute and maintain established Visual Merchandising and In-Store Communication standards.
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.
  • Complete cash register transactions quickly and accurately.
  • Minimize loss in both the stockroom and the sales floor.
  • Perform all store operations in a safe, effective and efficient manner.
  • Collaborate productively and respectfully with team members.
  • Complete all applicable training programs and effectively apply the learning on the job.
  • Seek coaching and learning opportunities to improve your performance continually.

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

MINIMUM QUALIFICATIONS & REQUIREMENT:

  • Minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.
  • Basic numeracy, literacy and verbal communication skills.
  • Location: Mid Valley / The Gardens

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