Customer Engineering Manager

1 month ago

Kulim, Malaysia Applied Materials Full time

Key Responsibilities

  1. Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.

  2. Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.

  3. Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.

  4. Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.

  5. Executes escalation procedure.

  6. Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.

  7. Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.

  8. Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Functional Knowledge

  • Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

  • Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

  • Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

  • Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

  • Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

  • Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

  • 10 - Customer Program Manager 2

    4 days ago

    Kulim, Malaysia Celestica Full time

    Req ID: 120662 Remote Position: No Region: Asia Country: Malaysia State/Province: Kedah City: Kulim **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Manager 2 **SAP Short Name**: MG2 **Job Title**: Customer Program Manager 2 **Job Code**: MG2-OPS-CPM **Job Level**: Band...

  • 10 - Customer Program Manager 2

    4 weeks ago

    Kulim, Malaysia Celestica Full time

    Req ID: 118892 Remote Position: No Region: Asia Country: Malaysia State/Province: Kedah City: Kulim **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Manager 2 **SAP Short Name**: MG2 **Job Title**: Customer Program Manager 2 **Job Code**: MG2-OPS-CPM **Job Level**: Band...

  • Mechanical Commissioning Operator

    1 month ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    Qualification & Experience - Minimum of 5 years of experience. - High School Diploma. - Experience on commissioning of Combined Cycle Power Projects is desirable but not a pre-requisite for the position. - Experience with start up of pumps, air and gas compressors, pipe flushing, system lock out. - Must be familiar with all test equipment and testing methods...

  • C&i Commissiong Operator

    1 month ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    QUALIFICATIONS & EXPERIENCE - 5-10 years of experience. - High School Diploma.Experience on commissioning of Combined Cycle Power Projects is desirable but not a pre-requisite for the position. - Experience with PLC programming for Water Treatment Plant, HRSG Duct Burner Management, ConƟnuous Emissions Monitoring would be advantageous. - Must be familiar...

  • C&i Commissioning Operator Kulim Hi Tech Park

    4 weeks ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    **Job Responsilibites or Duties**: - Commissioning technician shall be capable of performing the following tasks: - Perform pre-commissioning checks and inspections to ensure that equipment and systems are properly installed and meet design specifications. - Conduct functional tests and measurements on equipment to verify their performance and...

  • Manager, Reliability Testing

    4 weeks ago

    Kulim, Malaysia Celestica Full time

    Performs tasks such as, but not limited to, the following: Analyzes preliminary plans and develops reliability and quality engineering programs to achieve product level reliability objectives. Develops failure mode and effect analyses and formulates mathematical models to identify potential field risks Specifies DUT requiring reliability testing and...

  • Mech Commissioning Operator

    4 weeks ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    **Description: - ** Mechanical Commissioning Technician / Local Operator is required to work as part of the ProjectCommissioning Team who will perform the field operation of the project mechanical/Balance ofPlant systems the 130MW Combined Cycle Gas Turbine In Kulim Hi Tech Park (“Project AURORA”)Malaysia. **Qualification & Experience: - ** - Minimum...

  • Electrical Commissioning Operator

    1 month ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    Qualification & Experience - Minimum of 5 years of experience. - High School Diploma.Experience on commissioning of Combined Cycle Power Projects is desirable but not a pre-requisite for the position. - Experience with HV & LV cable testing, Switchgear, MCC & Distribution Board testing, HV & LV Motor testing, 110V/220V DC Battery systems is essential. - Must...

  • Engineer / senior - manufacturing department

    2 weeks ago

    Kulim, Malaysia Silterra Malaysia Sdn. Bhd. Full time

    Job Details Job Title: ENGINEER / SENIOR - MANUFACTURING DEPARTMENT Department: CMP Closing Date: 31-MAY-2024 Job Description To work on the Silicon Photonics process integration and development. To involve in optical test characterization and analysis to enable the process integration, yield debugging and development roadblocks. To work on the tape out for...

  • Electrical Commissioning Operator

    4 weeks ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    **Description: - ** Electrical Commissioning Technician / Local Operator is required to work as part of the Project Commissioning Team who will perform the field checkout of the project electrical systems the 130MW Combined Cycle Gas Turbine In Kulim Hi Tech Park (“Project AURORA”) Malaysia. **Qualification & Experience: - ** - Minimum of 5 years of...

  • Engineer / senior - manufacturing department

    2 weeks ago

    Kulim, Kedah, Malaysia Silterra Malaysia Sdn. Bhd. Full time

    Job Details Job Title: ENGINEER / SENIOR - MANUFACTURING DEPARTMENT Department: CMP Closing Date: 31-MAY-2024 Job Description To work on the Silicon Photonics process integration and development. To involve in optical test characterization and analysis to enable the process integration, yield debugging and development roadblocks. To work on the tape out for...

  • Site Safety Officer

    4 weeks ago

    Kulim, Malaysia INTERNATIONAL FACILITY ENGINEERING (M) SDN BHD Full time

    Duties to Be Performed: We are seeking a EHS Safety Supervisor (Yellow Book) to render their expertise in the High-Tech Semi-Conductors and Pharmaceutical Industry. - Ensuring that all contractors comply to EHS requirement by Client - Check on work progress to achieved target. - Endorsed approval to all site work. - Check and endorsed materials delivery to...

  • Itms Aes Section Manager

    4 weeks ago

    Kulim, Malaysia AT&S Full time

    **Be part of our team!**: AT&S, a world leading **high-tech PCB & IC substrates company**, industrialises leading-edge technologies for automotive, aerospace, industrial, medical, consumer electronics and communication networks. We are looking for talent eager to shape the future of our interconnected world. With our headquarters in Austria, plants in...

  • Buyer

    4 weeks ago

    Kulim, Malaysia ALPHA PRECISION TURNING AND ENGINEERING SDN BHD Full time

    _**Duties & Responsibilities**:_ - Develop and implement sourcing strategies for components and materials required for our products. - Identify and qualify new suppliers and manage existing supplier relationships to ensure optimal performance and cost savings. - Negotiate and manage supplier contracts, ensuring compliance with company policies and...

  • Npi Manager

    1 month ago

    Kulim, Malaysia Jabil Circuit Sdn Bhd Full time

    Duties & Job Responsibilities: 1. Extensive experience working with NPI release documentation in need of redlines, updates, spec review and change control 2. Experienced with incoming materials, receiving inspection, materials management and kitting strategies for prototypes are preferred 3. Program management visibility to manufacturing readiness and...

  • Ptw Commissioning Coordinator

    1 month ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    Qualification & Experience - Minimum 10 years of project/construction/commissioning experiences gained in the Oil and Gas industry with relevant experience in managing work permit systems in greenfield construction/commissioning/startup projects. - Minimum requirement of a Diploma or preferably a Degree in electrical engineering or relevant technical...

  • Turbine Blower Specialist

    4 weeks ago

    Kulim, Malaysia WUHAN CITY ENVIRONMENT PROTECTION ENGINEERING (M) SDN. BHD. Full time

    BUSINESS AS MANAGING, SUPERVISING, DESIGNING, CONSULTING, OPERATING, TESTING IN DEALING IN ELECTRICITY, POWER STATION AND ALL FORMS OF ENERGY AND POWER GENERATED BY ANY SOURCE AND ENVIRONMENTAL ENGINEERING IN RELATION TO THE WATER, AIR, LAND AND INDUSTRIAL POLLUTION. Master's or Equivalent

  • Warehouse Manager

    4 weeks ago

    Kulim, Malaysia Celestica Full time

    Req ID: 118826 Remote Position: No Region: Asia Country: Malaysia State/Province: Kedah City: Kulim **General Overview**: **Functional Area**: SCM - Supply Chain Management **Career Stream**: SCM - Supply Chain Management **Role**: Manager 2 **Job Title**: Supply Chain Manager 2 **Job Code**: MG2-SCM **Band**: Level 10 **Direct/Indirect Indicator**:...

  • Facilities Manager

    5 days ago

    Kulim, Malaysia JAC Malaysia Full time

    Contract type: - Permanent- Location: - Kulim- Specialisation: - Engineering & Manufacturing- Reference: - PR/155558- Contact details: - Christine Ooi- Job published: - July 21, 2023 16:01- JOB RESPONSIBILITIES - Responsible in ensuring the plant facilities are running smoothly - Overseeing any installation, repairs and upkeep of the building, mechanical and...

  • Ptw Commissioning Coordinator Kulim Hi Tech Park

    4 weeks ago

    Kulim, Malaysia Equator Engineering Sdn Bhd Full time

    **Description: - ** Commissioning Coordinator - PTW is required to work as part of the Project Commissioning Teamwho will perform the field operation of the project mechanical/Balance of Plant systems the 130MW Combined Cycle Gas Turbine In Kulim Hi Tech Park (“Project AURORA”) Malaysia. **Qualification & Experience: - ** - Minimum 10 years of...