Internship For Computer Technician
1 month ago
Diagnose and repair hardware and software issues with laptops, desktops, and other computer peripherals.Install and configure operating systems and software applications.Perform maintenance on computers and other equipment, such as cleaning and dusting.Provide technical support to customers both in person and over the phone.Advise customers on hardware and software upgrades or replacements.Keep up-to-date with the latest trends and technologies in computer hardware and software.Maintain accurate records of repairs and services performed.Collaborate with sales staff to provide technical expertise during the sales process.Assist with inventory management and ordering of computer parts and accessories.Maintain a clean and organized work area.Communicate effectively with customers, colleagues, and management.Provide excellent customer service and ensure customer satisfaction.Troubleshoot network connectivity issues and provide solutions to customers.Perform data recovery and backup services for customers.
Must have a solid understanding of computer hardware and software, including the ability to diagnose and repair common issues.The technician must be able to communicate effectively with customers to understand their issues, provide clear explanations of solutions, and advise them on the best course of action.Must be able to analyze problems, evaluate solutions, and implement effective fixes quickly and accurately.Must be able to prioritize and manage their workload effectively, while ensuring that customer needs are met in a timely and efficient manner.Must be detail-oriented to ensure that all components are properly installed and configured, and all issues are resolved completely.Must have a strong understanding of various operating systems such as Windows, Mac OS, Chrome OS.Have knowledge of computer hardware repair and replacement such as memory, hard drives, power supply, and graphics card.Must be able to interact with customers in a friendly and professional manner, ensuring that they have a positive experience while in the store.Must be able to work as part of a team, collaborating with colleagues and management to provide the best possible service to customers.
Internship AllowancesWork-life balance
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