Senior Associate, HR

1 month ago


Kuala Lumpur, Malaysia TMF Group Full time

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international corporate structuring, fund administration and structured finance – whether a company wants to globalize, or whether they need support to streamline existing operations.

With operations in more than 80 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.

Key Responsibilities

  • Keep informed of developments on regulatory issues/changes that affect the business and ensure compliance at all times.
  • Assist the Team Lead to define payroll standards and conduct workflow planning/prioritisation in order to optimise payroll team performance.
  • Provide guidance to, and share knowledge with, TMF colleagues/team members relating to payroll specialisation.
  • Ensure clients are provided with a high level of technical payroll service and support:
    • Maintain permanent contact with clients on day to day operations and complex issues.
    • Ensure that final work is delivered to the client within agreed set deadlines.
    • Accept and perform client work within the scope of services agreement.
    • Review the daily correspondence with clients on payroll issues, tax issues, missing documents.
    • Draft and/or review complex reports, memorandums, specific issues that require complex knowledge.
    • Perform day to day payroll calculations as required ensuring that data is processed accurately, efficiently and within deadlines
    • Conducting data analysis and preparing adhoc reports to meet client needs.
    • Maintaining payroll workflow schedule mindful of conflicting deadlines, raising these to manager so that they can be mitigated to ensure client needs are consistently meet.
    • Meet, or exceed, clients’ needs and expectations.
    • Cross checking clients’ payroll against clients’ checklist (four eye check principle) before sending to client for verification.
    • Stand in, if required, in the absence of other team members to manage the activities of their clients.
    • Maintain proper filing and documentation of all relevant documents (payroll, reports, checklists, correspondence).

Key Requirements

  • Knowledge of and interest in payroll related legislation including Holidays Act 2003 and further amendments, Employment Relations Act 2000, Wages Protection Act, Minimum Wage Act, Parental Leave Act, Privacy Act, Income Tax Act.
  • Confident and experienced in the application of current relevant legislation.
  • Excellent personal presentation and communication skills · Good analytical and problem solving skills
  • Concern for quality and standards through customer focus
  • Experienced in developing new and existing clients and professional intermediary relationship.
  • Ideally at least 1-2 years’ experience in end to end payroll processing.
  • Intermediate to Advanced MS excel skills.
  • Payroll software experience (with software such as Datacom/MYOB/Pay Global/Ace Payroll).

What’s in it for you?

  • Our offices are easily accessible by public transportation (LRT & Monorail).
  • Flexible working arrangements.
  • Work with colleagues and clients around the world on interesting and challenging work.
  • We provide internal career opportunities so you can take your career further within TMF.

Applications close: 31 Aug 2024 Singapore Standard Time

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.


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