Quality Assurance

1 month ago

Malaysia Shopee Full time
Quality Assurance / Test Lead, Digital Bank Experienced (Team Lead)

Department Engineering and Technology

The SeaMoney team enables and drives innovation by providing a range of financial products and services, including its mobile wallet, ShopeePay, to both individuals and SMEs. Its mission is to better the lives of individuals and businesses in the region with financial services through technology. SeaMoney is a part of Sea Limited, a leading global consumer internet company. In addition to SeaMoney, Sea’s other core businesses include leading e-commerce platform, Shopee and digital entertainment arm, Garena.

About the team:

Our Technology team is the backbone of our business. We pride ourselves as being an integral part of the digital bank to develop a competitive advantage through innovative initiatives, effective and efficient use of data and deploying digital technology solutions that help achieve both the bank’s strategic goals and meet operational requirements.

We are looking for a highly motivated and experienced professional to join our digital infrastructure technology team. As a Quality Assurance/Testing Lead, you will be responsible for overseeing and managing the entire software testing process within the bank and play a critical role in driving software quality and efficiency within our organization. You will collaborate with cross-functional teams to ensure the delivery of high-quality software products, meeting both functional and non-functional requirements. This role involves designing test strategies, leading testing teams, and implementing best practices to enhance overall software quality. You will be responsible for leading and managing a team of talented testers, work with testing providers and system integrators, while establishing and maintaining best practices for testing.

Job Description:
  • Test Planning and Strategy:
  • Architect and develop comprehensive test strategies, planning, standards, processes, and procedures that are aligned with project goals, user requirements, and the bank’s overall digital banking vision and regulatory requirements.
  • Define testing strategies, methodologies, and processes for different types of testing (functional, non-functional, regression, performance, security, etc) to test various dimensions of the bank’s digital mobile platform and other solutions.
  • Collaborate with project managers, developers, and other stakeholders to align testing activities with project timelines.
  • Lead and mentor a team of QA/test engineers whilst managing resources from test and system integration providers
  • Assign tasks, set expectations, and provide guidance to ensure the team's productivity and efficiency.
  • Communicate testing progress, roadblocks, and insights to stakeholders clearly and concisely.
  • Conduct regular team meetings to discuss progress, challenges, and improvements.
  • Test Execution and Reporting:
  • Oversee testing processes to meet all relevant security and financial regulations for digital banking services.
  • Coordinate and execute test cases to validate software functionality and performance.
  • Monitor and report on the progress of testing activities, identifying and addressing issues as they arise.
  • Implement various testing methodologies (regression, performance, black-box, white-box, etc) to ensure thorough coverage of functionalities and work with cybersecurity and digital infrastructure teams on managing potential vulnerabilities and remediations.
  • Create and maintain test documentation, including test cases, test scripts, and test data.
  • Automation:
  • Evaluate and implement test automation tools and frameworks to improve efficiency.
  • Work closely with the automation team to develop and maintain automated test scripts.
  • Identify opportunities for test automation and guide the team in automating repetitive test scenarios.
  • Collaborate with engineers, product owners, business analysts, testing providers, system integrators and other stakeholders to understand requirements, define test strategies, and ensure seamless integration of testing throughout the development cycle.
  • Effectively allocate and manage human and technical resources for optimal testing coverage and efficiency.
  • Participate in cross-functional meetings to address quality concerns and provide input on software design for testability.
  • Implement and champion best practices in testing and quality assurance.
  • Drive continuous improvement of testing processes by advocating for and implementing new tools and methodologies.
  • Proactively identify areas for process improvement and drive initiatives to enhance overall software quality.
  • Keep abreast of the latest testing tools, methodologies in software testing and regulations within the digital banking landscape.
Requirements:
  • Bachelor’s degree or Diploma in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications. Relevant certifications in software testing (e.g., ISTQB) are a plus.
  • Minimum 8 years’ working experience in managing and leading a testing team with end-to-end testing for large scale and major technology projects.
  • Strong background in test planning, test design, and test execution. Experienced in both manual and automated testing.
  • Proven experience in testing standards, tools, processes and frameworks in Agile and/or Waterfall methodologies.
  • Ability to review and analyze business requirements to produce test strategy and test cases.
  • Knowledge of version control systems and continuous integration tools.
  • Excellent leadership and people management skills.
  • Strong communication skills to interact effectively with cross-functional teams and stakeholders.
  • Ability to articulate and present testing strategies and results to non-technical stakeholders.
  • Ability to adapt to changing priorities and work in a dynamic, fast-paced environment.
  • Strong domain knowledge of digital banking mobile front-end, microservices and core banking applications. Experience in managing testing on digital mobile platforms will be an added advantage.
  • Excellent cross-department communication and coordination skills, with an innovative mindset to ensure project implementation according to requirements in complex business and environmental situations.
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