AVP, Operations Governance and Assurance, Technology

3 weeks ago

Petaling Jaya, Malaysia United Overseas Bank Full time

AVP, Operations Governance and Assurance, Technology & Operations

Posting Date: 04-May-2023 Location:

Jalan Othman, Selangor, MY

Company: United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The T&O Governance and Assurance Department (TOGA) is part of Country T&O which is mandated with a role as an independent assurance and advisory function designed to add value in improving the effectiveness and quality of the T&O’s operating control systems.

The Department’s main responsibility is to provide support to the T&O - Operations Centres and IT departments on risk and control related matters. The Department is responsible for undertaking various activities including assurance and process reviews.

The Department also promotes and reinforces a consistent approach to the escalation and management of risk events as well as the application of controls to mitigate associated risks. It facilitates management governance through the provision of reports on significant risk events, risk trends and the operational health of operations centres and IT processes.

Job Responsibilities

Plan control review, allocate appropriate resources and ensure appropriate and comprehensive coverage of the review. Identify key risks to the business operations, evaluate and test controls in place and identify areas for improvement. Liaise with various level of management in the planning and conducting the control reviews. Involve in discussions on review observations, emerging risks and actions needed to address the identified risks. Provide advice to relevant operations centers on issues relating to governance, risks and controls. Manage and coordinate audits or inspections by internal audits, external audits and regulators. Review operational risk tools to monitor Country T&O control risk health positions. Implement incident escalation protocol to Country and Group T&O management. Review the adequacy and monitor the effectiveness of corrective and preventive actions from all incidents escalated, operational risk exceptions and customer complaints within T&O. Prepare periodic analyses and consolidated control reports to Country and Group T&O management.

Job Requirements

A Bachelor’s Degree in Accounting, Finance, Business Administration or its equivalent. Accounting or auditing professional qualifications would be added advantage At least 7 years of experience in internal, external audit or compliance function. Knowledge in commercial banking business operations. Possess leadership skills, result oriented and requires minimal supervision. Ability to build relationship and interact effectively with internal and external parties. Good written, verbal and presentation skills

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