Application Support Analyst

3 weeks ago


Kuala Lumpur, Malaysia Genting Plantations Full time

Responsibilities

Work as Senior Executive reporting to Application IT Manager Responsible for SAP system support, interfaces, and continuous business process improvement/re-engineering related to SAP. As main contact person working closely with end users and Vendors to ensure tasks and requirements are properly managed and SLA is monitored. Review system health check report and ensure system is running healthy with minimum disruption to business operation. Administrative tasks related to SAP systems and application Monitor and execute policies and procedures pertaining to application, support and IT SOP when necessary Provide on-site field services as and when required To participate in system related planning, project implementation, and system integration. Requirements Possess at least a Bachelor or Professional Degree in Computer Science/ Information Technology / Accounting or equivalent Minimum 5 years of working experience in project or support with minimum 2 years in supervising role Previous experience in FICO is required, experience in MM, HR & Payroll is a definite advantage Knowledge in ABAP is a plus Good understanding of Accounting and/or business operations processes Good communication, inter-personal, team player, and change management skills

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