Store Supervisor

Responsibilities

Perform store duties as assigned by store in-charge and management like achieve sales target. Engage in upselling, cross selling and multiple selling for all product categories. Achieve store target and contribute to the growth of sales. Assist on store daily operation and sales activities. Promote and introduce the brand with professional knowledge. Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer. Be able to correctly operate the cashier duties, handle all areas relating to stock transfer, stock inquiry, stock take, and customer database input. Ensure store operation standards and daily housekeeping standards are maintained. Manage customer’s expectations and complaints. Provide the training and coaching to junior sales staff to ensure service standards are always consistently done. Maintain proper visual merchandising according to company guidelines.

Requirements

5 years or above related experience in fashion/luxury retail in which 2 years in supervisory level Good grooming standard. Strong selling and communication skills are necessary. Excellent relationship building skill with good interpersonal skill. Strong customer focused. Goal oriented approach. Self-motivated team player with positive attitude. Bilingual with the ability to speak third language an added advantage. Passionate in high end luxury goods and willing to commit to retail hours.  Experience with POS an added advantage.

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