Service Delivery Manager

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...

Are you a dynamic and results-driven professional with a passion for optimizing service delivery and customer satisfaction? If you are a proactive leader with a proven track record in service excellence, we invite you to join our innovative team and make a lasting impact on the way our world-class clients experience our software solutions. Company...

**What a Regional Service Delivery Manager does at HP**: - ** Regional Service Delivery Management**: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and...

Job Title: Service Delivery Manager **Job Description**: About dentsu international: Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Objectives of the Position** - We are looking for a IT Delivery Lead to implement, support, and lead enterprise-grade IT solutions for BASF Agricultural. The role...

**Job description** The Applications Service Delivery Manager manages processes are on track for the consistent delivery of end-to-end customer-driven solutions in an effective and cost-efficient manner. **The Service Delivery Manager’s job embraces both administrative and technical roles in these areas**: 1. Vendor and Contract Management to confirm all...

The Applications Service Delivery Manager manages processes are on track for the consistent delivery of end-to-end customer-driven solutions in an effective and cost-efficient manner. **The Service Delivery Manager’s job embraces both administrative and technical roles in these areas**: 1. Vendor and Contract Management to confirm all IT Applications...

about the companyOur client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their businessabout the jobReporting to Head of Business DivisionKey accountabilities:To identify customer needs and overseeing service delivery within the...

Act as the Single Point of Contact for Delivery for the project - Manage large scale project, various vendors across domains for seamless delivery - Responsible for End to End Service Delivery for the portfolio / LOB being managed - Devise Corrective and Preventive actions for any Service Level breaches, near misses and Customer escalations - Interact with...

**Customer Engagement**: - Serve as the initial point of contact for service-related issues. - Participate in regular meetings to discuss service performance. - **Customer Communication**: - Respond to customer inquiries promptly and professionally. - Provide information about products/services and resolve concerns. - **Order Processing and...

**Job details**: Posted 27 November 2023 SalaryRM10000.00 - RM15000.00 per month LocationKuala Lumpur Job type Permanent DisciplineTechnology & Digital Reference267729_1701056083 **Responsibilities: - You will be involved extensively and responsible for the end to end software development lifecycle and support for all work. Proficiency in both...

Responsibilities: - Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. - Drives profitability and continued success by managing service quality and cost and leading delivery. - Work closely with client project teams to provide expertise (functional, technical, industry,...

About the job Technical Delivery Manager **Location**: Kuala Lumpur (8AM to 5PM) **Objective**: Ensure product integrity and timely delivery throughout the lifecycle. Streamline processes, manage resources, and oversee technologies to optimize operations in line with cost, quality, controls, and delivery objectives. **Key Responsibilities**: - Oversee...

**Job details**: Posted 26 January 2024 SalaryRM10000.00 - RM15000.00 per month LocationKuala Lumpur Job type Permanent DisciplineTechnology & Digital Reference267729_1706235882 **Responsibilities: - You will be involved extensively and responsible for the end to end software development lifecycle and support for all work. Proficiency in both...

**Role**:Customer Delivery Manager **Timings**:Day Shift (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ecommerce platform Risk Operation Customer Complain Operation- Responsible for Operational Excellence initiatives for the Clients in the...

**Location**: Kuala Lumpur (8AM to 5PM) **Objective**: Ensure product integrity and timely delivery throughout the lifecycle. Streamline processes, manage resources, and oversee technologies to optimize operations in line with cost, quality, controls, and delivery objectives. **Key Responsibilities**: Oversee the product delivery cycle from development to...

Mastercard Transpay Kuala Lumpur, MalaysiaPosted 21 hours ago Permanent Competitive **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals,...

**Job details**: Posted 23 February 2024 SalaryRM15000.00 - RM20000.00 per month LocationKuala Lumpur Job type Permanent DisciplineTechnology & Digital Reference271371_1708674846 **Responsibilities**: - Managing project delivery - Overseeing the entire software development lifecycle and providing support for all initiatives transitioned from the...

''' **Duties**: - Safely and efficiently operate a delivery vehicle to transport goods to customers - Load and unload products from the vehicle - Follow delivery routes and schedules to ensure timely deliveries - Verify the accuracy of delivery orders and obtain necessary signatures or proof of delivery - Maintain cleanliness and organization of the...