Senior Analyst/Analyst, WFM

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**Workforce Management Analyst** **Job Type**: Permanent **Experience**: 3-4 Years **Division **:GLOBAL WORKFORCE MANAGEMENT **Report To**: MANAGER, TEST HOURS MANAGEMENT **DUTIES & RESPONSIBILITIES**: - Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are - met. - Drive overall reduction of cost by...

Analyst, Client Implementation, Transaction Banking Responsible in contributing to the growth and profitability of CM/TB by cross-selling CM product outlining facilities & solutions and operational transactions for GB customers; Support the Cash Management, CM/TB initiatives & business by ensuring business requirements are delivered within the parameters of...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

Job Title: Senior Financial AnalystLocation: MalaysiaPosition Type: Full-TimeJob Summary: The Senior Financial Analyst will serve as the local expert within the Malaysian team and provide technical guidance to junior members of the Data Operations team. The role involves working closely with the US-based Research team to ensure consistent methodologies...

Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are - met. - Drive overall reduction of cost by working closely with Operations Managers in improving agent - productivity. - Implement analysis, reporting and management tools provided by GWFM - Prepare daily/weekly/monthly reports and distribute to the GCS...

The WFM RTA is responsible for monitoring key / critical queues in real time using CMS Supervisor (or equivalent queue management software). WFM RTAs liaise directly with Operations teams to ensure all agents are adhering to assigned schedules / shifts, and to ensure acceptable thresholds for: Transaction time, hold time, Wrap time and other Aux...

**Responsibilities**: - Review all new contracts, contract amendments, and deal agreements to extract pertinent financial data necessary for invoicing and financial accounting purposes. - Maintain and update the invoice tracker with exceptional accuracy, as it serves as a crucial tool for senior analysts in revenue recognition for the content business,...

Grow your career with us Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.Role...

**Job***: Operations **Primary Location***: Asia-Malaysia-Bukit Jalil KL **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 08/Aug/2023, 6:42:47 AM **Unposting Date***: Ongoing **Role Responsibilities** The senior data analyst will work closely with data to help the organization make better business decisions. Using techniques...

**Role Description** This is a full-time role for a Financial Analyst at SGPMX (M) Sdn Bhd, located in Mont Kiara, Kuala Lumpur. The Financial Analyst will be responsible for providing financial recording & analysis to support business decisions, analyzing financial reports, and identifying financial trends. This role will have some remote work with...

**Role Summary** We're seeking a Billing Analyst to handle billing operations within our accounting department. Your role will involve issuing invoices accurately to ensure revenue consistency. You'll need a sharp eye for detail and the ability to work independently to meet deadlines. As a Billing Analyst, you'll oversee accounts receivable, ensuring...

Job Details Hi Greetings, we have openings for Jr Business Analyst. Contract 12 Months Location Malaysia Job Requirement: Min 1 year experience in Business analyst is required **Job Type**: Contract Contract length: 12 months **Salary**: RM2,000.00 - RM5,000.00 per month **Benefits**: - Opportunities for promotion - Professional...

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics...

**Credit Analyst - Financial Institutions** **-** **(**230001R5**)** - To provide/articulate credit justifications to local senior management when supporting rating review/assignment including working with stakeholders to come up with forward-based monitoring credit triggers to manage credit quality on active-management basis ; - Ensuring timely conduct of...

**Business & Test Analysts** **Roles & Responsibilities** - Develop Digital Business and Test analysts’ ideal approach, methodology, governance & best practice. - Develop, collate, validate and document business requirements and functional specifications for solutions to Ensure business values of the respective projects are properly captured and...

Data Analyst will create user story on DevOps, during sprint grooming Data Analyst will brief on the Database Engineer(DBE) task - All the information and requirement of the data will be on the user story - In every sprint DBE will work and complete the task within the sprint - DBE role involves in updating and ingesting data on masterDB - DBE also works on...

FG Job Title: Financial Analyst III Actual Job Title: Recharge Analyst Contract Duration: 6 months **Few things to highlight** - Must be open working on European timezone (till 8pm local time) for the first 3 months for knowledge transfer - High chances to be converted to permanent role based on performance and role opening. - Must have 5-8 years of...

JOB RESPONSIBILITIES: Collaborating with stakeholders to conduct exploratory data analysis and provide actionable insights with strategic recommendations Reporting the results and strategic recommendations back to the relevant members of the business Translate data-driven insights into effective business strategies and operational improvements Analyzing...

JOB RESPONSIBILITIES: Collaborating with stakeholders to conduct exploratory data analysis and provide actionable insights with strategic recommendations Reporting the results and strategic recommendations back to the relevant members of the business Translate data-driven insights into effective business strategies and operational improvements Analyzing data...