Customer Service

3 weeks ago


Sepang, Malaysia Growthfn Full time

GrowthFn is a leading recruitment agency with expertise in finding top talent for IT companies with various specializations. With our headquarters in Malaysia and branch offices in the Philippines, Indonesia, and Thailand, we provide exceptional recruitment services to businesses across Southeast Asia.

The Role

Your responsibilities will include:

  • Take calls and provide accurate answers to customer queries.
  • Experience working in Aviation or travel accounts is an added advantage 
  • Delivery of excellent customer support & services and offering patient assistance at all times. 
  • Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). 
  • Deliver customer support & services effectively through active communications. 
  • Meet and exceed all key performance indicators set by the company and the client.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You enjoy finding creative solutions to problems
  • You are a strong team player who can manage multiple stakeholders

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Flexible working options


  • Sepang, Malaysia AIRBUS CUSTOMER SERVICES SDN BHD Full time

    Scope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...


  • Sepang, Malaysia AIRBUS CUSTOMER SERVICES SDN BHD Full time

    Scope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...

  • Customer Service

    7 days ago


    Sepang, Malaysia KLIA Full time

    **Responsibilities**: - Greet and assist customers in a warm and welcoming manner. - Provide information about spa services, packages, and promotions. - Schedule appointments and manage booking systems efficiently. - Handle inquiries, complaints, and feedback from customers promptly and professionally. - Assist customers in selecting appropriate products...

  • Customer Service

    7 days ago


    Sepang, Malaysia SF GLOBAL EXPRESS (M) SDN BHD Full time

    **They will play an important role in: -** - Prepare the Customs Duty and Tax documentation (K1) and make explanation to customers on the duty tax and other customs issues. - Respond to customers enquiries based on feedback from SF customs agent on a timely manner. - Responsible to ensure duty tax collection on shipment from customers prior customs...


  • Sepang, Malaysia PKT Logistics Group Sdn Bhd Full time

    RESPONSIBILITIES Responsible to liaise with local and overseas customers on sea freight, invoicing, monitoring and updating customers from time to time. Ensure timely deliveries and ensure customer's requirements are met with satisfaction. DUTIES 1. To cany out 3R (Reduce, Reuse, Recycle) practices within PKT Group of Companies 2. Direct liaise with...

  • Customer Services

    4 weeks ago


    Sepang, Malaysia KINTETSU WORLD EXPRESS Full time

    Responsibilities: - Handle bookings, inquiries and complaint on Airfreight shipment consignment - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement Requirement: - Diploma holder in any disciplines - Minimum 1 year...


  • Sepang, Malaysia ManpowerGroup Full time

    As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...


  • Sepang, Malaysia KINTETSU WORLD EXPRESS Full time

    Job description - Learn and execute of day-to day Freight Operation and Customer Services activities i.e. freight (Air / Sea / Trucking) booking and Shipments / Cargoes pick up and delivery. arrangement, follow up and monitoring, billing etc. - Learn and produce daily, weekly and monthly reports and statistics on the Shipments as per required by the...

  • Customer Service

    4 weeks ago


    Sepang, Malaysia AP Millennium Consultants Full time

    For Malaysian Only Contract start: Expected start date : 2 May 2024 to 31 December 2024 Contract status will advise later. Fluent in English, Bahasa Malaysia.3rd language Mandarin, Arabic & Tamil will be an advantage. Basic salary: RM1800 Allowance: RM450 - (COLA RM250, Shift RM150, Performance & Attendance allowance RM50) Overtime (if...

  • Service Crew

    6 days ago


    Sepang, Malaysia MyeongDong Toppoki Full time

    **Job Description;** - To ensure the Restaurant service is at a quality at all times - Cleaning and preparation to ensure a smooth service at all times - Carry out food and beverage service to customer in a courteous and efficient manner. - Assist in the preparation of customer place for service as required - To carry out any other reasonable duty to assist...


  • Sepang, Malaysia Recruit Express Service Sdn Bhd Full time

    Job Scope: - Assist in retail operation - Attend to walk in customer inquiries - Ensure product as well display Job requirement: - Must be available to commit until End of December - Working location: Mitsui Outlet Park - Working hour: 9 hours per shift with 1 hour break (Rotational between 10am-10pm) - Flexible to work based on the shift schedule...


  • Sepang, Malaysia Recruit Express Service Sdn Bhd Full time

    Job Scope: - Assist in retail operation - Attend to walk in customer inquiries - Ensure product as well display Job requirement: - Must be available to commit until 19 Dec - 7 Jan 2024 - Working location: Mitsui Outlet Park - Working hour: 9 hours per shift with 1 hour break (Rotational between 10am-10pm) - Flexible to work based on the shift schedule...


  • Sepang, Malaysia Teleport Full time

    **ABOUT US** We’ve got modern day solutions for all your modern day delivery woes. In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond. Logistics should be...

  • Juice Barista

    4 weeks ago


    Sepang, Malaysia JINKA JUICY SDN BHD Full time

    **Requirements** - Require min SPM (fresh graduates are encouraged to apply) - Basic skills in preparing food and beverage, prefer with experience as a barista or service crew - Able to cope with fast-paced environment. - Outgoing personality, with good customer service skills. - Able to start immediately would be an added advantage. - Willing to work on...

  • Accounts Assistant

    4 weeks ago


    Sepang, Malaysia Malaysia Airports Holdings Full time

    **Date**:19 Mar 2024 **Location**: Sepang, 10, MY, 43650 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** - To process collection received and posted correctly in the Debtors account on timely basis and assist in identify untraceable deposit on a timely basis. **ESSENTIAL POSITION FUNCTIONS** - To process collections received...


  • Sepang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct selling techniques to do sales and achieves...


  • Sepang, Malaysia Malaysia Airports Holdings Full time

    **Date**:29 Nov 2023 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** To manage, execute and implement Facility Management in cleaning services towards a high quality performance and customer oriented of the Airport Management System (AMS) Department. To plan and monitor the project...

  • Asstdir-sales I

    4 weeks ago


    Sepang, Malaysia Marriott International, Inc Full time

    **Job Number** 23142797 **Job Category** Sales & Marketing **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group, transient,...

  • Events Manager

    4 weeks ago


    Sepang, Malaysia Marriott International, Inc Full time

    **Job Number** 24067585 **Job Category** Event Management **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales,...


  • Sepang, Malaysia Malaysia Airports Holdings Full time

    **Date**:17 Feb 2023 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** To execute enforcement activities to ensure airside safety was follows by all airside users **ESSENTIAL POSITION FUNCTIONS** - To ensure all Airside drivers has a valid Airfield Driving Permits (ADP) - To checks the...