IT Business Analyst

3 weeks ago


Petaling Jaya, Malaysia Hilti Full time

What's the role?

As an IT Business Analyst, you will collaborate and work closely with IT Product Owner. IT Business Analyst is working together with Global Finance Business Teams on 5 major topics (Innovation, Compliance, Operation Excellence, Digitalization and Automation) and we support some entities in SAP Business ByDesign which will going to replace with S/4 HANA Public Cloud. There are other flexible systems which are integrated with our ERP systems and from time to time we also have to upgrade the systems for better reliability. We are focusing to bring the user centric as well as customer centric approach to another level and develop or implement advanced tools and services for our finance business across the world.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

As an IT Business Analyst, you will learn about the business processes and support the design, development, testing and implementation of solutions in our ERP system (SAP ByD and S/4HANA Public Cloud) or interact with our multiple third-party applications. Simultaneously, you will be also involved in defining the processes together with business, developing system requirements, designing, prototyping, testing custom technology solutions, and supporting system implementation to maximize efficiency for a business model. On top of the projects, you will be actively working on supporting daily operational topics via our ticketing platform (ServiceNow – Requests / Incidents). You will work closely with highly competent team members within Corporate Functions IT to provide solutions to our business.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

Our IT team works in in close collaboration with its business stakeholders and each area is driving and supporting each other for a genuine successful outcome. You will have the opportunity to learn our processes, be part of a project and contribute to the overall success of it, drive improvements and get experience in the exciting finance world. You will be part of a global team and learn what it means to be part of the Hilti family.

What you need is:

Bachelor or master’s degree in information technology, Computer Science, or in a related field with a CGPA of 3.5 and above. A good command of English (spoken and written) and willingness to grow in multicultural working environment Interested in exploring ERP solutions (ByD and SAP S/4HANA Public Cloud) and understanding system functionality. Willingness to learn and ability to develop yourself in the domain Excellent communication skills, high commitment and proactiveness in approaching knowledge Strong drive for success and high level of commitment into the role

Why should you apply?

Become a valuable member of our highly professional and international team of IT experts and tackle the challenges of a global multinational company using the latest technologies. You will have the freedom to act in the responsible area and will have career prospects in a dynamic environment with excellent opportunities to develop yourself to higher levels and wider range of knowledge. We have a clearly defined career development track for every individual employee and an excellent team who are duly rewarded by performance.


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