QA Manager

3 weeks ago

George Town, Malaysia JEFI Group Full time
Duties and Responsibilities: - Promoting quality achievement and performance improvement throughout the organization. - Setting QA compliance objectives and ensuring that targets are achieved - KPI. - Maintaining awareness of the business context and company profitability. - Assessing the product specifications of the company and its suppliers, and comparing with customer requirements. - Working with Engineers / Purchasing & Other Dept to establish quality requirements from external suppliers. - Handling customer complaints and ensure Preventive actions are implemented. - Ensuring compliance with national and international standards. - Agreeing standards and establishing clearly defined quality methods for staff to apply. - Defining quality procedures in conjunction with operating staff. - Setting up controls and documentation procedures. - Identifying relevant quality-related training needs and delivering training. - Collecting and analyzing performance data and charts against defined parameters and Specification. - Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary. - Oversee the quality functions including In-coming, In-process, Outgoing and Customer satisfaction. Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food Technology, Science or equivalent in technical disciplines. - Computer literate. - Required language(s): English, Bahasa Malaysia and Chinese - At least 3 years or above working experience and working experience in Frozen Seafood or related Foods Manufacturing - Familiar with HACCP, GMP, ISO, BRC and BAP. - Preferably Managers specializing in Quality Control/Assurance or equivalent. - Good interpersonal skill, self motivated and able to work with minimal supervision and can be a good team player also. Interested applicants who meet the above requirements are invited to write in a detailed resume, current and expected remuneration and enclose a recent passport sized photograph to us.

  • QA Analyst

    4 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Mandarin QA Test QA Manager QA Tester Senior QA Analyst - Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer...

  • QA Supervisor

    4 weeks ago

    George Town, Malaysia Teleperformance Full time

    Overview: Job Summary The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company’s policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to...

  • Quality Assurance Analyst

    4 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality Assurance/QA Japanese language Quality Analyst Quality Analyst skills - Details: Basic salary: RM9,000 -...

  • Quality Assurance Supervisor

    4 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Quality assurance Supervising Time Management mandarin + english speaker - Quality Assurance Supervisor a. Language: Mandarin and English b....

  • Customer Service Analyst

    7 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

  • Quality Assurance Supervisor

    4 weeks ago

    George Town, Malaysia Gratitude Philippines Full time

    A leading BPO in Georgetown, Penang is looking for a Quality Assurance Supervisor - Locala Malaysian Mandarin Speaker to join their team. Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 5,500 - 7,000 e. Location: Georgetown, Penang f. Type:...

  • Business Operation Officer

    11 hours ago

    George Town, Malaysia Agensi Pekerjaan Line Recruits Sdn Bhd Full time

    Job Description: - On time respond to customer's inquiries (Quotation, Document, etc). - Handle customer’s order, schedule, delivery confirmation and follow up. - Manage concerned document such as airway bill, invoice, packing list, custom form. - Able to resolve customer interactions, transactions, comment, and complaints. - To coordinate between...

  • Quality Assurance Manager

    4 weeks ago

    George Town, Malaysia Go-Get Data Consultancy Full time

    **Job Title: Quality Assurance Manager** - Specialization: at least 2 years QA Manager experience - Salary: negotiable - Location: Bayan Lepas, Penang - Type: Full-time - Shift: Regular Shift or 24/7 **Overview**: As the Quality Assurance Manager, you will be responsible for overseeing all aspects of our organization's quality management system to ensure...

  • Trainer

    4 weeks ago

    George Town, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

  • Quality Assurance Analyst

    4 weeks ago

    George Town, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    **About the company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

  • Store Supervisor Cafe Mesra Petronas @ Northern

    3 days ago

    George Town, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time

    **Responsibility** Responsible for assisting the station manager in executing station operations during scheduled shifts, deploying and leading the shift team to deliver great customer service. This includes opening /closing the station, supervising employees, delegating responsibilities, training staff as needed and developing positive relationships with...

  • Trainer - Native Japanese/ Local Malaysian Mandarin

    4 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Training Process Training Training Delivery Experience - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown...