Waiter/Waitress

2 weeks ago


Kuala Lumpur, Malaysia TASA Global Solutions Full time

We are looking for a server to work for a 5-star hotel in the Kuala Lumpur area. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.


Job Responsibilities

  • To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
  • To engage in food and beverage service delivery as per the predetermined standards and sequence.
  • To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
  • To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
  • Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
  • Collects and delivers laundry according to hotel procedure.
  • Checks and collects supplies from the stores according to hotel procedure.
  • Maximizes revenue in the outlet by implementing up-selling procedures.
  • Helps maintain the outlet in top physical condition by reporting any stewarding, engineering or housekeeping defects to the outlet supervisor/Manager.
  • Helps maintain standards of cleanliness by carrying out duties as directed.


Job Requirements:.

  • A positive and outgoing personality.
  • Able to perform high-quality work while unsupervised.
  • Basic computer skills.
  • Good local and sound English language skills.
  • Minimum SPM certification.




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