Billing Senior Analyst

4 weeks ago


Kuala Lumpur, Malaysia Infobip Full time

Description

Contribute to team’s function and efficiency by assuring company’s cost reduction and partially contributing to team organization. Identify knowledge/skills/capability gaps across newer team members, and effective creation and implementation of actions targeted to overcome all identified challenges. Ensure that all traffic related invoices are controlled, procedures followed, and all relevant information is received. Use technical knowledge and experience in detecting discrepancies of all complexities, analyzing, tracking and managing their resolution. Tack highly complex cases. In coordination with Finance ability to plan and prepare payments towards supplier based on approved budget. Propose improvements, participating in different internal team processes and maintaining projects for work automatization. Promote desired values and expertise in the team. Included in onboarding processes of new members in the team and can take the role of mentor for less experienced and/or new colleagues - providing direction, feedback and knowledge. Improving team efficiency, performance and processes (extent of implemented team process improvements; delivery on team performance reports. Be a role model to other members in the team, working to keep positive and evolving atmosphere, initiating and leading discussions and knowledge sharing. Proactively promoting BDA team on a global level towards different stakeholders

Job Requirement

Min years of experience in a similar role Bachelor's Degree or equivalent Experience in handling stakeholders, suppliers and the internal team A strong understanding of the telecommunications/SMS business is an advantage.
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